Front Desk Coordinator

Union City, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

competitive pay

Medical insurance

Dental Insurance

Vision Insurance

401K with company match

Generous Paid Time Off

Paid holidays

Tuition Reimbursement

advancement and career development opportunities

Job Description

CarePoint Health stands as a premier healthcare system in New Jersey, encompassing three highly-regarded hospitals: Christ Hospital in Jersey City, Hoboken University Medical Center, and Bayonne Medical Center. By integrating these established medical facilities and their associated physician networks, CarePoint Health provides a comprehensive, 360-degree coordinated care model aimed at enhancing patient outcomes and community health. As the largest private employer in Hudson County with over 3,500 employees, CarePoint delivers healthcare services to over 300,000 individuals annually, emphasizing patient-centered care and innovation in health management.

The organization is committed to preventative medicine, ongoing health education, and effective disease manageme... Show More

Job Requirements

high school diploma or equivalency
2-3 years medical office experience
bilingual in English and Spanish
basic knowledge of Microsoft Office
at least one year experience in customer service or reception in healthcare
knowledge of medical terminology
ability to handle difficult or irate callers professionally
outstanding communication and customer service skills
ability to work in a fast-paced environment
team player
multi-tasking ability
detail oriented

Job Qualifications

high school diploma or equivalency
2-3 years medical office experience
bilingual in English and Spanish
basic working knowledge of Microsoft Office (Word, Excel)
at least one year of customer service or reception experience, preferably in healthcare
knowledge of medical terminology and organizational services
outstanding verbal and written communication skills
excellent customer service skills
able to work effectively in a fast-paced, dynamic environment
team-oriented
ability to multi-task and work independently with attention to detail
strong phone etiquette

Job Duties

completes office activities such as filing, telephone answering techniques, preparation of documents, record retention, duplication, faxing, mail distribution, and ordering of supplies
confirms appointments, verifies insurance, verifies I.D. of each patient, manages pre-authorizations, logs problems, returns phone calls, ensures patient paperwork is completed within 72 hours, schedules patients to be seen in order of appointments
composes and prepares correspondence, invoices, reports, presentations, and maintains appropriate files
maintains and stocks supplies in designated areas, checks equipment for proper function and reports malfunctions
prepares patient charts with all proper consents signed (non-clinical)
appropriately schedules appointments and meetings
addresses patient complaints promptly and effectively
maintains constant communication with Office Manager and Senior Practice Manager
provides administrative and clerical support when necessary
complies with HIPAA Privacy and Confidentiality policies
participates in department's quality improvement plan
maintains patient confidentiality and schedules patients into EMR with appropriate billing
acts as a messenger as required
organizes center's calendars and liaises between medical professionals and patients
performs other duties as assigned

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: