Job Overview
Compensation
Hourly
Range $15.50 - $20.00
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
collaborative work environment
flexible schedule
Employee assistance program
Job Description
Our client is a well-established nonprofit organization dedicated to providing resources, education, and support to communities throughout the Houston area. This organization is committed to empowering individuals and families through impactful programs and services aimed at improving quality of life and fostering community cohesion. The nonprofit has built a strong reputation for making a meaningful difference in the Houston community by offering a wide range of services tailored to the diverse needs of its population. Supported by a collaborative and supportive team environment, this organization encourages professional growth and development, making it an ideal workplace for those who want to be part of a mission-driven team.
The Front Desk Coordinator role is a vital position within this nonprofit as the first point of contact for clients, visitors, and staff. Set within a positive and organized office environment, the coordinator is responsible for welcoming guests in a professional and personable manner, answering phone calls in both English and Spanish, and assisting with general inquiries about the organization's programs and services. The position requires excellent communication skills, multitasking ability, and proficiency with office technologies such as Microsoft Office Suite.
Working a 7am to 4pm schedule, this role offers stability and the opportunity to develop professionally within a growing nonprofit. The coordinator is entrusted with administrative duties including scheduling appointments, maintaining calendars, handling mail, performing data entry, and supporting staff with operational tasks. Confidentiality and professionalism are paramount in all interactions to maintain the trust of clients and colleagues. Ideal candidates will be dependable, punctual, and team-oriented with a strong commitment to customer service and a welcoming demeanor. This position offers a unique chance to engage directly with diverse populations and community partners, reinforcing the nonprofit's mission and impact throughout Houston.
The Front Desk Coordinator role is a vital position within this nonprofit as the first point of contact for clients, visitors, and staff. Set within a positive and organized office environment, the coordinator is responsible for welcoming guests in a professional and personable manner, answering phone calls in both English and Spanish, and assisting with general inquiries about the organization's programs and services. The position requires excellent communication skills, multitasking ability, and proficiency with office technologies such as Microsoft Office Suite.
Working a 7am to 4pm schedule, this role offers stability and the opportunity to develop professionally within a growing nonprofit. The coordinator is entrusted with administrative duties including scheduling appointments, maintaining calendars, handling mail, performing data entry, and supporting staff with operational tasks. Confidentiality and professionalism are paramount in all interactions to maintain the trust of clients and colleagues. Ideal candidates will be dependable, punctual, and team-oriented with a strong commitment to customer service and a welcoming demeanor. This position offers a unique chance to engage directly with diverse populations and community partners, reinforcing the nonprofit's mission and impact throughout Houston.
Job Requirements
- High school diploma or equivalent
- 1+ years of reception, customer service, or administrative experience preferred
- Fluent in English and Spanish
- Proficiency with Microsoft Office Suite
- Excellent communication skills
- Strong organizational and multitasking abilities
- Professional appearance and demeanor
- Ability to maintain confidentiality
- Dependable and punctual work ethic
Job Qualifications
- 1+ years of receptionist, customer service, or administrative experience preferred
- Fluent in both Spanish and English
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office Suite and general office equipment
- Excellent organizational skills and attention to detail
- Ability to multitask in a fast-paced environment with accuracy
- Professional appearance and demeanor with strong customer service skills
- Dependable, punctual, and team-oriented
Job Duties
- Greet clients, visitors, and staff in professional and welcoming manner
- Answer and direct incoming phone calls in both English and Spanish
- Assist clients with general inquiries regarding programs and services
- Schedule appointments and maintain calendars as needed
- Perform data entry, filing, scanning, and other administrative duties
- Maintain front desk organization and ensure a positive office environment
- Handle incoming and outgoing mail and deliveries
- Support office staff with administrative and operational tasks
- Maintain confidentiality and professionalism in all interactions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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