Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Standard Hours
Benefits
Starting pay $15 per hour
Bonus opportunities
Career growth opportunities
full-time employment
Values-driven company culture
Supportive team environment
Job Description
The Joint Chiropractic is a pioneering leader in the chiropractic healthcare industry, known for revolutionizing access to high-quality, affordable chiropractic care delivered in convenient retail settings. As the largest operator, manager, and franchisor of chiropractic clinics in the United States, The Joint Chiropractic operates nearly 1,000 locations and manages over 12 million patient visits annually. This impressive scale exemplifies their commitment to making wellness care more accessible and approachable for all demographics across the nation. Their reputation has earned them recognition from respected industry bodies and publications, positioning the company at the forefront of expanding affordable healthcare solutions with a focus on patient-centric service and innovation.
The role of Front Desk Wellness Coordinator at The Joint Chiropractic provides a unique opportunity to enter the healthcare retail industry in a dynamic, fast-paced environment. This full-time position, based in Thornton, Colorado, is integral to the front office operations and plays a significant role in enhancing patient experience and supporting clinic growth. The Front Desk Wellness Coordinator acts as the primary point of contact for patients, creating a welcoming and professional atmosphere while efficiently managing administrative and operational tasks. This role is critical in ensuring patients are smoothly checked in, their inquiries are addressed promptly, and the clinic maintains an organized flow throughout daily operations.
The successful candidate will be passionate about health and wellness, possess a customer-focused approach, and thrive in a goal-driven setting where multitasking and interpersonal skills are paramount. This position not only involves administrative duties such as managing appointment scheduling and patient record keeping but also includes actively promoting and selling wellness plans and membership packages. Thereby, the role directly contributes to the clinic’s revenue objectives and supports its mission to expand wellness care accessibility. The Front Desk Wellness Coordinator also partakes in community outreach and marketing efforts, enhancing both patient engagement and clinic visibility.
This role demands strong communication skills, a positive attitude, and the confidence to work collaboratively with both patients and healthcare professionals including chiropractors to deliver an exceptional patient experience. The position offers competitive compensation starting at $15 per hour with bonus opportunities, providing a rewarding pathway for growth within The Joint Chiropractic network. Employees benefit not only from a steady full-time position but also from ongoing career development and the support of a values-driven corporate culture. The company emphasizes core principles such as Trust, Respect, Accountability, Integrity, and Excellence, which guide all interactions and decisions. Individuals looking to build a career at the intersection of healthcare and customer service will find this position aligns well with aspirations of making a tangible difference in people’s health and well-being.
The role of Front Desk Wellness Coordinator at The Joint Chiropractic provides a unique opportunity to enter the healthcare retail industry in a dynamic, fast-paced environment. This full-time position, based in Thornton, Colorado, is integral to the front office operations and plays a significant role in enhancing patient experience and supporting clinic growth. The Front Desk Wellness Coordinator acts as the primary point of contact for patients, creating a welcoming and professional atmosphere while efficiently managing administrative and operational tasks. This role is critical in ensuring patients are smoothly checked in, their inquiries are addressed promptly, and the clinic maintains an organized flow throughout daily operations.
The successful candidate will be passionate about health and wellness, possess a customer-focused approach, and thrive in a goal-driven setting where multitasking and interpersonal skills are paramount. This position not only involves administrative duties such as managing appointment scheduling and patient record keeping but also includes actively promoting and selling wellness plans and membership packages. Thereby, the role directly contributes to the clinic’s revenue objectives and supports its mission to expand wellness care accessibility. The Front Desk Wellness Coordinator also partakes in community outreach and marketing efforts, enhancing both patient engagement and clinic visibility.
This role demands strong communication skills, a positive attitude, and the confidence to work collaboratively with both patients and healthcare professionals including chiropractors to deliver an exceptional patient experience. The position offers competitive compensation starting at $15 per hour with bonus opportunities, providing a rewarding pathway for growth within The Joint Chiropractic network. Employees benefit not only from a steady full-time position but also from ongoing career development and the support of a values-driven corporate culture. The company emphasizes core principles such as Trust, Respect, Accountability, Integrity, and Excellence, which guide all interactions and decisions. Individuals looking to build a career at the intersection of healthcare and customer service will find this position aligns well with aspirations of making a tangible difference in people’s health and well-being.
Job Requirements
- High school diploma or equivalent
- minimum one year of customer service and sales experience preferred
- strong phone computer and multitasking skills
- energetic motivated and confident in a goal-driven environment
- positive attitude with a team-oriented mindset
- must be able to stand or sit for long periods and lift up to 50 pounds
Job Qualifications
- High school diploma or equivalent
- minimum one year of customer service and sales experience preferred
- strong phone computer and multitasking skills
- energetic motivated and confident in a goal-driven environment
- positive attitude with a team-oriented mindset
- office management or marketing experience is a plus
Job Duties
- Greet and check in patients providing a friendly and professional first impression
- manage the flow of patients through the clinic in a timely organized manner
- present and sell wellness plans and membership packages confidently and accurately
- support the clinic’s sales goals by converting new and returning patients into members
- answer phone calls and assist with appointment scheduling and patient inquiries
- re-engage inactive members and maintain up-to-date patient records using POS software
- assist with clinic marketing efforts and community outreach
- maintain a clean organized front desk and clinic environment
- collaborate with team members and chiropractors to ensure a positive patient experience
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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