Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.67 - $25.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
employee recognition programs
Professional development opportunities

Job Description

Election Systems & Software (ES&S) is a leading provider of voting systems, passionately dedicated to revolutionizing the democratic election process and voting experience in the United States. With a strong commitment to supporting democracy, ES&S is a technology-driven company focused on crafting the future of voting through innovation, quality products, and superior service. The company emphasizes continuous investment in research and development to ensure their voting systems are secure, reliable, and up to date with the latest technological advancements to maintain voter confidence nationwide.

ES&S’s culture empowers its employees by fostering skill enhancement, career growth, and active participation in shaping the future of elections. Employees are encouraged to bring creative solutions to the table while working in a dynamic environment that values their ideas and supports their development. This collaborative atmosphere combined with a commitment to quality and security positions ES&S as the foremost provider of election equipment and systems.

The Front Desk Coordinator position at ES&S offers a unique opportunity to serve as the first point of contact for the organization, directly influencing the experiences of employees, visitors, and vendors. Based primarily within the Corporate Administration division, but with an active role across multiple departments, this position carries a broad scope of responsibilities. It anchors the administrative and operational backbone of the company’s daily activities, handling visitor management, event coordination, office readiness, and support for onboarding and offboarding processes.

This role is central to maintaining a welcoming and safe environment, ensuring smooth communications, organizing corporate events, and supporting various operational activities such as mail management, office supply inventory, and vendor coordination. The Coordinator also plays a critical role in safety management, overseeing emergency preparedness materials and communications.

In addition to these core duties, the Front Desk Coordinator assists with employee engagement initiatives, company-wide notices, and special projects, making this a pivotal role that blends administrative expertise with strong interpersonal skills. The ideal candidate will be a problem solver who can work independently, manage multiple priorities, and offer exceptional customer service. This position supports the company’s mission by ensuring that internal and external stakeholders have a positive and efficient experience whenever they interact with ES&S.

This is a full-time position that requires reliable in-person attendance and less than 5% travel. The company values professionalism and confidentiality, as well as strong organizational and communication skills. Familiarity with Microsoft 365 applications and modern office technologies is essential for success in this role. Candidates who thrive in a fast-paced, innovative environment and who are motivated to contribute to the democratic process through their work at ES&S will find this role rewarding and impactful.

Job Requirements

  • High school diploma
  • 3+ years experience in administrative or clerical roles
  • proficiency in Microsoft 365 applications
  • strong communication skills
  • excellent organizational abilities
  • ability to work independently
  • problem-solving skills
  • ability to handle confidential information
  • reliable in-person attendance
  • positive attitude
  • ability to manage multiple tasks
  • experience supporting human resources preferred
  • knowledge of office operations

Job Qualifications

  • High school diploma required
  • associate's degree preferred
  • 3+ years experience in administrative, clerical, and/or executive support required
  • prior human resources support preferred experience
  • intermediate to advanced skills in Microsoft 365, focusing on Outlook, Teams, PowerPoint, and Excel
  • intermediate skill level and comfort using modern operating systems, web-based software platforms, and mobile apps
  • intermediate to advanced written and verbal communication skills
  • strong organizational skills with a high attention to detail
  • positive attitude, even during stressful situations
  • ability to solve problems creatively while working with minimal supervision
  • drive to identify and act upon opportunities for improvement
  • reliable in-person attendance and ability to complete job duties within required timeframes
  • ability to handle confidential information
  • professionalism and exceptional customer service skills with all levels of internal and external customers

Job Duties

  • Greet visitors or callers to handle their inquiries or direct them to the appropriate people according to their needs
  • coordinate meetings, conferences, and special events by managing room schedules and event calendars, preparing materials, arranging room setup and catering, and ensuring conference rooms are professional and ready for use
  • support security and onboarding/offboarding processes by issuing employee and visitor badges, coordinating workspace readiness, and preparing new hire welcome materials
  • maintain office readiness by monitoring common areas and managing the inventory, ordering, and restocking of office, kitchen, and breakroom supplies
  • support daily office operations by managing mail, shipping, incoming deliveries, courier requests, and coordinating maintenance of postage, printer, and copy equipment
  • provide administrative and operational support across departments, including special projects, peak period assistance, and coordination with building maintenance and cleaning services
  • serve as the primary point of contact for office safety-related tasks, including management of AEDs, first aid supplies, and communications through the mass emergency notification system
  • support employee engagement events, recognition activities, and internal office programs
  • assist with company-wide communications related to office operations, closures, events, or employee notices
  • coordinate with external vendors and service providers to support office operations, events, and facility needs
  • train temporary staff to provide front desk coverage during absences and maintain a process manual for backup coverage

Job Criteria

Experience

Mid Level (3-7 years)


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