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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Job Description
GI Alliance is a leading healthcare organization specializing in gastroenterology services, dedicated to providing exceptional patient care through a collaborative team approach. As part of our commitment to excellence in medicine and patient experience, GI Alliance operates numerous clinics staffed by experienced physicians, nurses, and administrative professionals committed to fostering a respectful and supportive environment for patients and employees alike. Our organization values integrity, inclusivity, and professionalism, which form the foundation for the services we deliver to the community. As an Equal Opportunity Employer, GI Alliance embraces diversity by actively promoting an inclusive, welcoming, and equitable workplace that celebrates the... Show More
Job Requirements
- High school diploma or GED
- Minimum two years of experience in a medical office or front office
- Entry level 1-4 years experience or need for additional supervision
- Knowledge of clinic policies and procedures
- Knowledge of computer programs and applications
- Knowledge of basic arithmetic
- Skill in operating office equipment
- Skill in handling paperwork filing
- Skill in handling phone calls and triaging
- Ability to learn and use Microsoft Office programs
- Ability to sort and file materials correctly
- Ability to respond flexibly to changing demands
- Ability to organize and prioritize tasks
Job Qualifications
- High school diploma or GED
- Minimum of two years of experience in a medical office or front office
- Experience in scheduling preferred
- Knowledge of clinic policies and procedures
- Knowledge of computer programs and applications
- Ability to use Microsoft Excel email Internet and PowerPoint
- Skill in written and verbal communication
- Skill in operating office equipment
- Skill in handling paperwork and filing
Job Duties
- Answer and screens high volume telephone calls in a courteous manner and record messages for providers and other personnel
- Schedule patient appointments and procedures according to established policies and procedures
- Check-in patients upon arrival at the office as well as check-out upon departure
- Obtain accurate information from patients and ensure all registration forms are complete
- Collect patient and insurance payments and reconcile charges on a daily basis
- Verify account balances and refunds for accuracy and provide information to patients regarding unpaid balances
- File records in appropriate sections of patient charts in EMR
- Prepare patient charts in advance and scan documents into charts in EMR
- Transcribe letters and create forms as needed
- Maintain files and records in a confidential manner
- Maintain organization and efficiency of front office including office supply inventory
- Maintain patient confidentiality
- Perform other related duties as directed or assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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