Front Desk Coordinator

GI Alliance is a leading healthcare organization specializing in gastroenterology services, dedicated to providing exceptional patient care through a collaborative team approach. As part of our commitment to excellence in medicine and patient experience, GI Alliance operates numerous clinics staffed by experienced physicians, nurses, and administrative professionals committed to fostering a respectful and supportive environment for patients and employees alike. Our organization values integrity, inclusivity, and professionalism, which form the foundation for the services we deliver to the community. As an Equal Opportunity Employer, GI Alliance embraces diversity by actively promoting an inclusive, welcoming, and equitable workplace that celebrates the unique backgrounds, perspectives, and experiences of our physicians, staff, and patients. We believe that our ability to serve diverse patient populations is greatly enhanced by the diversity within our team.

We are currently seeking a motivated and detail-oriented Front Desk Coordinator I to join our administrative team. This full-time, entry-level position primarily involves clerical duties and patient interaction within our medical office environment. The successful candidate will play a key role in ensuring the efficiency and smooth operation of the front office, acting as the initial point of contact for patients and visitors to the clinic. Responsibilities include managing high-volume telephone calls, scheduling patient appointments and procedures, handling patient check-in and check-out processes, and maintaining accurate patient records and charts using Electronic Medical Records (EMR) systems. The Front Desk Coordinator I will also be responsible for financial transactions such as collecting payments and verifying account balances, as well as performing routine clerical tasks like filing, scanning documents, and transcribing correspondence.

This role requires strong communication skills, the ability to prioritize tasks efficiently, and proficiency in basic computer applications including Microsoft Office Suite. The ideal candidate will have at least two years of experience in a medical office or in front office operations, although entry-level applicants with relevant skills and a willingness to learn will also be considered. This role necessitates adherence to patient confidentiality and organizational policies, and a flexible attitude to manage changing demands. GI Alliance offers a dynamic environment that values professional development, teamwork, and a commitment to patient-centered care. Joining our team provides the opportunity to grow within a supportive healthcare organization dedicated to making a positive difference in patients’ lives.