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Two Trees Management Co. logo

Front Desk Concierge - Overnight Shift - Luxury Residential

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.25 - $21.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule

Job Description

Two Trees is a renowned Brooklyn-based real estate development company with a history marked by its pivotal role in transforming the Brooklyn neighborhood of DUMBO. Once an underutilized industrial waterfront, DUMBO has since blossomed into a vibrant, mixed-use community thanks to Two Trees' dedicated efforts. The company's notable projects include landmark developments such as 325 Kent, One South First, Ten Grand, 300 Ashland, Mercedes House, the Wythe Hotel, Jane's Carousel, and most recently, the Domino Sugar Factory site. As a company that solely develops, builds, owns, manages, and leases all of its properties, Two Trees brings an extensive portfolio of... Show More

Job Requirements

  • at least 2 years of relevant experience in luxury residential or hospitality industries
  • strong communication and interpersonal skills
  • high standards of personal grooming and punctuality
  • willingness to work overnight shifts including weekends
  • ability to handle multiple tasks efficiently under pressure
  • knowledge of safety and security protocols
  • ability to maintain accurate records and logs
  • physical ability to conduct regular patrols of the building

Job Qualifications

  • prior experience of at least 2 years in luxury residential hospitality or service industries
  • service-focused with genuine passion for delivering hospitality
  • punctuality and high standards of personal grooming and appearance
  • openness to learning and welcome feedback in a team environment that constantly strives for excellence and improvement
  • exceptional communication interpersonal and organizational skills
  • ability to multitask and remain composed in a fast-paced environment
  • sense of ownership with problem-solving capabilities to handle reasonable requests and challenges
  • schedule flexibility to work different shifts as needed including evenings and weekends

Job Duties

  • deliver an exceptional experience through genuine hospitality to residents guests and colleagues
  • greet qualify and announce all visitors and guests
  • actively monitor safety and security of the building by reviewing security cameras conducting regular patrols responding to emergencies and concerns promptly and efficiently and exercising great judgement including escalating issues immediately
  • oversee the delivery and storage of all packages and parcels delivered to the building including logging and distributing packages and managing vendors and deliveries
  • maintain accurate and complete shift logs ensuring proper handover to ensure successful communication through shift changes
  • maintain cleanliness and appearance of the lobby and surrounding areas

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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