Front Desk Concierge — Health Club (Weekend/Evenings)

The Village Health Clubs and Spas represent premier healthy lifestyle clubs dedicated to fostering a harmonious work-life balance and promoting healthy living among their employees and members. Renowned for providing a fun and engaging environment, the Village Health Clubs focus on wellness, creating a supportive atmosphere designed to encourage health-conscious behaviors. Their facilities boast state-of-the-art equipment, beautiful premises, and dynamic programming tailored to meet the varied needs of their clientele. What sets the Village apart is its uniquely social culture and the team spirit that permeates each location. The staff are known for their positivity, friendliness, and dedication to creating a welcoming environment. They work closely together to foster comfort and well-being, contributing to a workplace where employees are both passionate and motivated to share their love for health and fitness. This environment supports not only members' health goals but also those of employees, fostering personal and professional growth in a vibrant setting.

The role of Front Desk Associate at Village Health Clubs and Spas is a pivotal position responsible for providing exceptional customer service, exceeding guest expectations, and nurturing a welcoming atmosphere that embodies the core Village Standards: People, Places, and Programs - everyone, every time, everywhere. The job entails direct interaction with members and guests, presenting a positive, professional image that reflects the organization's values and commitment. Front Desk Associates are the face of the club and are entrusted with greeting and checking in members warmly, handling inquiries about club amenities, programs, and local information, and facilitating court reservations for tennis, squash, and racquet sports. They are also responsible for managing cash and non-cash transactions, ensuring accuracy and accountability at all times. This role requires effective communication skills, including answering multi-line telephone systems and directing calls professionally to appropriate staff. The associate must maintain a clean and safe front desk area, assist membership operations, and address member concerns swiftly and courteously. Shift work is essential, including weekend, afternoon, and night shifts, offering a flexible schedule of 15 to 20 hours per week across 3 to 4 days. Candidates will undergo CPR certification training within 30 days of hiring to enhance safety preparedness. Physical requirements include standing, walking, lifting, and other motions necessary to support day-to-day duties and special events. This part-time opportunity suits those passionate about health and wellness services and eager to contribute to a vibrant, member-focused environment while enjoying the benefits of a healthy lifestyle community.