Front Desk / Concierge- Clairemont (PT)

Novellus Living LLC is a distinguished company dedicated to providing affordable and high-quality senior living options, with a strong emphasis on transparency, ease of process, and superior care. Recognizing the needs of the growing middle market of seniors requiring assisted living and memory care, Novellus Living has positioned itself as a leader in the senior care community by delivering award-winning services that ensure dignity and hope for seniors and their families. The company's mission is to make the best senior living attainable for all, focusing on enhancing the quality of life for residents through compassionate and professional support. Novellus Living operates senior living communities that blend comfort, care, and affordability, helping redefine the future landscape of senior living with a commitment to excellence and accessibility.

Novellus Clairemont, a part of Novellus Living, is currently seeking a part-time Front Desk Concierge to join their team. This role serves as the first point of contact for residents, families, employees, and visitors, requiring the delivery of a warm, welcoming, and professional atmosphere. The Concierge will greet potential residents and families, manage both external and internal calls, take and communicate messages effectively, and provide an overview of community information to inquiries. This position supports the overall needs of the organization while ensuring a positive experience for all who come through the doors.

The position comes with a flexible work schedule which includes shifts from 8:00 AM to 11:30 AM on Wednesdays and Thursdays, as well as evening shifts from 4:00 PM to 8:00 PM on Saturdays and Sundays. The role offers a starting wage of $17.25 per hour, making it an attractive opportunity for individuals seeking part-time employment in a rewarding environment. The Front Desk Concierge plays a vital role in maintaining the quality, safety, and reputation of Novellus Clairemont by delivering exceptional customer service and administrative support.

Ideal candidates for this role should possess excellent verbal and written communication skills, be proficient in Microsoft Office Suite or related software, and demonstrate strong problem-solving and critical-thinking abilities. Experience in hospitality or senior living settings is preferred, along with a high school diploma or degree in a relevant field. The ability to remain flexible, patient, and organized under pressure is essential for success in this position.

Additionally, the job requires some physical demands such as prolonged periods of sitting at a desk and lifting items up to 15 pounds. The role also involves various administrative responsibilities and customer-facing duties, including scheduling events, managing mail and packages, arranging transportation, and providing personalized solutions to residents and families. By joining Novellus Living, employees have the opportunity to contribute to a meaningful mission that truly impacts the lives of seniors and their families, while developing their professional skills in a supportive and innovative community environment.