Front Desk Concierge Beavercreek Ohio

Community First is a respected provider specializing in senior living communities, dedicated to delivering superior care, comfort, and a vibrant lifestyle for its residents. Known for fostering a warm and welcoming environment, Community First combines compassionate service with professional expertise to create an enriching experience for residents and their families. The organization is committed to maintaining high standards of hospitality and customer care, ensuring that every visitor and community member feels valued and supported. With multiple locations, including the Beavercreek site known as The Patterson, Community First emphasizes a culture centered on respect, dignity, and kindness within all aspects of its operations.

The Part Time Concierge position at Community First's Beavercreek location, The Patterson, plays a pivotal role in upholding the welcoming and professional atmosphere that defines the community. This role is designed for an individual who embodies friendliness, professionalism, and a dependable disposition, serving as the first point of contact for residents, families, visitors, and staff. The Part Time Concierge will be responsible for a diverse range of duties including greeting visitors with warmth, managing a multi-line telephone system, and supporting sales and marketing efforts. A keen eye for detail and a commitment to maintaining a clean and organized reception area are essential in this role.

The position offers a schedule that includes working every other Sunday from 9:00 AM to 5:00 PM and 3 to 4 evenings during the week from 3:00 PM to 8:00 PM, perfect for those seeking part-time employment with a structured yet varied workweek. Compensation begins at $14 per hour with potential increases based on experience and performance, reflecting Community First's commitment to recognizing and rewarding valuable contributions.

Key responsibilities extend beyond typical reception duties to include overseeing visitor management protocols such as sign-in procedures and tour scheduling, processing mail and packages, and managing office supplies. The Part Time Concierge also supports the sales team by promptly communicating visitor arrivals and conducting follow-ups to ensure an engaging client experience. Additionally, this role requires maintaining accurate resident records and staying attuned to changes in residents' conditions, demonstrating the organization's emphasis on attentive and compassionate service.

Candidates for this position should possess excellent communication skills, both spoken and written, and demonstrate proficiency in Microsoft Office applications along with comfort and skill in using telephone systems. The ability to prioritize, multitask, and maintain patience amidst frequent interruptions is crucial. A professional appearance, strong organizational capabilities, and respect for confidentiality are essential attributes that will enable the Concierge to successfully represent Community First and contribute to a supportive community atmosphere. This position is ideal for individuals passionate about customer service and hospitality, seeking to make a meaningful impact in a community-focused setting.