Front Desk Concierge Beavercreek Ohio

Dayton, OH, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $14.00

Work Schedule

Weekend Shifts

Benefits

Paid Time Off

flexible schedule

Job Description

Community First is a respected provider specializing in senior living communities, dedicated to delivering superior care, comfort, and a vibrant lifestyle for its residents. Known for fostering a warm and welcoming environment, Community First combines compassionate service with professional expertise to create an enriching experience for residents and their families. The organization is committed to maintaining high standards of hospitality and customer care, ensuring that every visitor and community member feels valued and supported. With multiple locations, including the Beavercreek site known as The Patterson, Community First emphasizes a culture centered on respect, dignity, and kindness within all aspects of... Show More

Job Requirements

High school diploma or GED
Previous front desk, clerical and/or data entry experience preferred
Proficient in Microsoft Office (Word, Excel, Outlook)
Proficient and high degree of comfort using telephone system
High degree of accuracy with data entry
Excellent telephone etiquette
Professional manner and appearance
Good spoken and written communication skills
Good organization skills
Ability to operate copier, fax machine, scanner, postage machine
Ability to multi-task and prioritize
Ability to maintain a flexible work schedule, including some evenings and weekends

Job Qualifications

High school diploma or GED
Previous front desk, clerical and/or data entry experience preferred
Proficient in Microsoft Office (Word, Excel, Outlook)
Proficient and high degree of comfort using telephone system
High degree of accuracy with data entry
Excellent telephone etiquette
Professional manner and appearance
Outgoing and passionate personality with exceptional customer service skills
Good spoken and written communication skills
Good organization skills
Tolerates disruptions with patience
Possesses discretion and respects confidentiality
Detail oriented
Ability to operate copier, fax machine, scanner, postage machine
Ability to multi-task and prioritize
Ability to maintain a flexible work schedule, including some evenings and weekends

Job Duties

Deliver exceptional first impressions by warmly greeting and assisting residents, families, and visitors while managing a multi-line phone system
Create a welcoming atmosphere by maintaining an immaculate reception area, refreshment station, and current marketing displays
Coordinate visitor management, including sign-in procedures, tour scheduling, and resident transportation
Promptly notify the sales team (or designee) when scheduled tours arrive or when there are walk ins (unscheduled tours)
Monitor visitor sign-in and resident sign-out and enforce community access policies
Support sales and marketing initiatives through engaging client interactions and thorough follow-up
Process and distribute mail, packages, and newspapers efficiently while managing office supplies and equipment
Maintain accurate resident records through data entry and documentation using company software
Monitor and promptly report any changes in resident conditions to supervisors
Demonstrate company values and "Always Behaviors" in all interactions
Manage additional administrative duties and special projects as assigned
Display knowledge of the services and programs and other pertinent information regarding the community
Maintain reception area in a neat and orderly fashion
Perform clerical duties for sales support and other campus staff as directed by supervisor
Manage the resident transportation schedule
Perform data entry duties as directed by a supervisor, including entering in resident face sheets utilizing company software
Embrace the companys Always Behaviors each and every day as we serve our clients, colleagues, and community
All other duties as assigned and/or appropriate to the position

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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