Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
401k
Holiday pay
generous PTO
Employee assistance program
Healthcare options
Paycheck Advances
PTO Cashout Option
Job Description
Village of Tanglewood is a luxury Independent Living senior community known for its commitment to providing an exceptional quality of life to its residents. This community offers an engaging and supportive environment tailored to meet the unique needs of seniors while promoting dignity and independence. Located in a serene setting, Village of Tanglewood combines upscale living with comprehensive amenities and services designed to enhance the comfort and wellbeing of its residents. The community prides itself on fostering a safe, welcoming atmosphere where residents feel valued and cared for, supported by a dedicated and compassionate staff team.
We are curren... Show More
We are curren... Show More
Job Requirements
- High School diploma or GED required
- Prior customer service, front desk, and telephone experience preferred
- Valid Texas Driver's License required
- Excellent communication and customer service skills
- Strong problem-solving skills
- Good judgment and attention to detail
- Proficient in PC skills including Microsoft Office, Word, and some Excel
- Understanding of HIPAA requirements
Job Qualifications
- High School diploma or GED
- Prior customer service experience
- Front desk and telephone experience preferred
- Excellent communication and customer service skills
- Strong problem-solving skills
- Good judgment and attention to detail
- Proficient in PC skills including Microsoft Office, Word, and some Excel
- Understanding of HIPAA requirements
Job Duties
- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
- Monitor all incoming public traffic and assist with inquiries
- Maintain the cleanliness and orderliness of common areas and all public spaces
- Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
- Provide key support to the sales and marketing team by managing inquiries effectively
- Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
- Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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