Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

401K with a 4% safe harbor match
Perks at Work - Discounted pricing on purchases
Holiday Pay including a Floating Holiday
Generous PTO that rolls over year over year
Employee assistance program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option

Job Description

Village on Morehead is a luxury Independent Living senior community known for providing exceptional living experiences for seniors who desire an active and engaging lifestyle. The community focuses on fostering a warm and welcoming atmosphere where residents can enjoy their independence while also benefiting from supportive services and amenities. The establishment prides itself on offering top-tier hospitality and personalized care to ensure that each resident feels valued and comfortable. This community places a strong emphasis on creating a safe, pleasant, and inclusive environment that meets the unique needs of senior living. The team at Village on Morehead is dedicated to... Show More

Job Requirements

  • High School diploma or GED required
  • prior customer service, front desk, and telephone experience preferred
  • valid Texas Driver's License required
  • excellent communication and customer service skills
  • strong problem-solving skills, good judgment, and attention to detail
  • proficient in PC skills, including Microsoft Office, Word, and some Excel
  • understanding of HIPAA requirements

Job Qualifications

  • High School diploma or GED required
  • prior customer service, front desk, and telephone experience preferred
  • valid Texas Driver's License required
  • excellent communication and customer service skills
  • strong problem-solving skills, good judgment, and attention to detail
  • proficient in PC skills, including Microsoft Office, Word, and some Excel
  • understanding of HIPAA requirements

Job Duties

  • Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
  • monitor all incoming public traffic and assist with inquiries
  • maintain the cleanliness and orderliness of common areas and all public spaces
  • respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
  • provide key support to the sales and marketing team by managing inquiries effectively
  • follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
  • operate the paging/telephone system, answer calls, determine their nature, and route them appropriately
  • assist with maintenance orders, either on paper or through an electronic system
  • monitor emergency calls, doors, and fire alarms, responding according to established policies and procedures
  • assist with scheduling job applicant interviews for department heads
  • track incoming/outgoing residents and guests and perform daily resident check-ins per policy
  • be an active member of the community's emergency response team
  • maintain a professional appearance and good personal hygiene in accordance with company policies
  • for long periods, work in various environments, lift up to 40 lbs, and occasionally climb stairs, lifts, or ladders
  • assist with special projects or tasks as assigned
  • detect and prevent suspicious behavior, vandalism, theft, and other criminal activities through effective surveillance and response

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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