Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.00
Work Schedule
Weekend Shifts
Benefits
401k
Holiday pay
Paid Time Off
Employee assistance program
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option
Perks at work
Job Description
The Crestmoor at Green Hills is a distinguished luxury senior living community that offers Independent Living, Assisted Living, and Memory Care services. Positioned in a prime location, this community is dedicated to providing residents with a supportive, comfortable, and dignified lifestyle surrounded by compassionate care and exceptional amenities. The Crestmoor prides itself on its commitment to outstanding service, a warm, welcoming environment, and personalized care to meet the unique needs of each resident. The community fosters a sense of belonging and safety, ensuring that both residents and their families feel confident and satisfied with the quality of care and the... Show More
Job Requirements
- High school diploma or GED required
- prior customer service, front desk, and telephone experience preferred
- valid Texas driver’s license required
- excellent communication and customer service skills
- strong problem-solving skills, good judgment, and attention to detail
- proficient in PC skills, including Microsoft Office, Word, and some Excel
- understanding of HIPAA requirements
Job Qualifications
- High school diploma or GED
- prior customer service, front desk, and telephone experience preferred
- valid Texas driver’s license
- excellent communication and customer service skills
- strong problem-solving skills
- good judgment and attention to detail
- proficient in PC skills, including Microsoft Office, Word, and some Excel
- understanding of HIPAA requirements
Job Duties
- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
- monitor all incoming public traffic and assist with inquiries
- maintain the cleanliness and orderliness of common areas and all public spaces
- respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
- provide key support to the sales and marketing team by managing inquiries effectively
- follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
- operate the paging/telephone system, answer calls, determine their nature, and route them appropriately
- assist with maintenance orders, either on paper or through an electronic system
- monitor emergency calls, doors, and fire alarms, responding according to established policies and procedures
- assist with scheduling job applicant interviews for department heads
- track incoming/outgoing residents and guests and perform daily resident check-ins per policy
- be an active member of the community’s emergency response team
- maintain a professional appearance and good personal hygiene in accordance with company policies
- for long periods, work in various environments, lift up to 40 lbs, and occasionally climb stairs, lifts, or ladders
- assist with special projects or tasks as assigned
- detect and prevent suspicious behavior, vandalism, theft, and other criminal activities through effective surveillance and response
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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