Front Desk Concierge

Conroe, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Professional development opportunities

Job Description

The Woodlands Resort is a premier destination that offers guests a distinctively different and authentic experience. Known for its exceptional hospitality and commitment to creating memorable stays, The Woodlands Resort prides itself on blending luxury accommodations with personalized services. As a leading hotel and resort, it provides an inviting atmosphere where guests can relax, explore, and enjoy genuine local culture and amenities. With a focus on excellence in service, the resort attracts travelers seeking both comfort and unique experiences in a welcoming environment.

In the role of a front office team member, you will be playing a crucial pa... Show More

Job Requirements

High school diploma or equivalent
Previous customer service experience
Ability to work flexible schedules including weekends and holidays
Strong communication skills
Proficiency in organizing travel itineraries and reservations
Ability to connect guests with local community experiences
Attention to detail

Job Qualifications

Flexibility with work days and hours
Previous experience in guest service or assisting with travel experiences
Exceptional verbal and written communication skills
Ability to multi-task while maintaining attention to detail
Strong interpersonal skills and a passion for serving others

Job Duties

Warmly greet guests and assist with travel itineraries
Manage reservations and provide detailed information about hotel services and amenities
Promote local experiences and connect guests to authentic community activities
Use strong written and verbal communication skills to advise guests on available amenities and organize their schedules
Collaborate with team members and management to ensure guest needs are met
Maintain accuracy and attention to detail in all guest interactions
Share personal passions and knowledge of the resort and surrounding area with guests

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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