Front Desk Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
wellness programs
Professional development opportunities

Job Description

The Woodlands Resort is a premier hospitality destination renowned for offering luxurious accommodations and exceptional guest services. Nestled in a picturesque setting, the resort provides a wide array of amenities including scenic golf courses, relaxing spa services, fine dining options, and engaging recreational activities. Known for its warm hospitality and commitment to guest satisfaction, The Woodlands Resort attracts travelers looking for a memorable and authentic resort experience. Our team is dedicated to creating a welcoming environment where every guest feels valued and cared for throughout their stay.

As part of the front office team at The Woodlands Resort, ... Show More

Job Requirements

  • high school diploma or equivalent
  • previous customer service experience
  • strong interpersonal skills
  • excellent communication skills
  • ability to work flexible hours
  • attention to detail
  • multitasking abilities

Job Qualifications

  • previous experience in hospitality or customer service
  • excellent verbal and written communication skills
  • ability to multitask and handle a dynamic environment
  • strong knowledge of local area and attractions preferred
  • ability to work flexible hours
  • personable and friendly demeanor

Job Duties

  • warmly greet guests and assist with travel itineraries
  • promote hotel services and amenities to guests
  • organize itineraries and reservations on behalf of guests
  • provide recommendations for local and authentic experiences
  • communicate guest needs to staff and management
  • maintain accuracy and efficiency in all guest interactions
  • collaborate with team members to enhance guest satisfaction

Job Location

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