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Front Desk Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $18.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

competitive pay
Flexible part-time hours
friendly work environment
opportunities for growth
supportive team
employee recognition programs

Job Description

The Aspenwood Company is a reputable independent living senior community provider, dedicated to enhancing the quality of life for seniors through exceptional care and service. Located at Village on Morehead, Aspenwood offers a warm and supportive environment where residents can enjoy independence while having access to assistance as needed. The company is committed to fostering a community that values respect, dignity, and compassion in the care of the elderly. As an Equal Opportunity Employer, Aspenwood encourages diversity and inclusion within its workforce, ensuring a welcoming workplace for all employees.

Aspenwood is currently seeking a part-time Concierge/Front Desk Associate to join our team at the Village on Morehead location. This role is integral to creating a positive and welcoming atmosphere for residents, their families, prospective residents, guests, and employees. Working mostly on weekends during evening hours, from 4:00 p.m. to 12:00 a.m., the Concierge acts as the first point of contact and representation of the community. The position offers a competitive pay rate of $18.00 per hour.

The Concierge/Front Desk Associate will be responsible for establishing first impressions by greeting visitors warmly and providing helpful information and assistance. This role demands professionalism, friendliness, and strong communication skills, along with the ability to manage multiple tasks and requests efficiently. Having compassion and patience is essential, especially when interacting with seniors who may have varying needs or display behaviors associated with dementia or other aging processes. The successful candidate should enjoy working with seniors and be prepared to handle situations with sensitivity and respect.

This part-time position specifically covers weekend shifts, allowing for work-life balance while contributing meaningfully to our senior community. The Concierge must be attentive to detail, maintain a calm and focused demeanor, and demonstrate reliability in responding promptly to requests. By being a welcoming and reliable presence, the Concierge helps build a strong community atmosphere where residents feel valued and cared for. This role is perfect for individuals who are passionate about senior care, interpersonal communication, and maintaining a safe and pleasant community environment.

Job Requirements

  • high school diploma or equivalent
  • willingness to work weekend evening shifts
  • ability to interact positively with senior residents
  • patience and tolerance for dementia-related behaviors
  • good verbal communication skills
  • reliable and punctual
  • ability to multitask effectively

Job Qualifications

  • high school diploma or equivalent
  • experience working with seniors preferred
  • excellent interpersonal and communication skills
  • ability to remain calm and professional under pressure
  • familiarity with dementia and aging-related behaviors is a plus
  • proficient in basic computer skills
  • strong attention to detail

Job Duties

  • greet residents, families, and visitors with a warm and professional demeanor
  • provide accurate information and assistance promptly
  • manage front desk activities including phone calls and visitor logging
  • respond compassionately to requests and concerns of residents, especially those with dementia or other aging-related behaviors
  • maintain security protocols by monitoring access to the community
  • coordinate with other staff members to ensure resident satisfaction
  • assist with administrative tasks as needed

Job Criteria

Experience

No experience required


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