Front Desk Concierge

Regency Oaks is a distinguished senior living community located in Clearwater, Florida, renowned for its commitment to providing exceptional care and hospitality to its residents. As a company, Regency Oaks places a high value on the well-being and development of both its residents and employees. By fostering an environment that respects the dignity and unique life stories of the wisest members of society, Regency Oaks stands out as a leader in senior living. The company prioritizes investing in its employees, recognizing that their growth and satisfaction are fundamental to delivering outstanding service and care.

The role of the Front Desk Concierge at Regency Oaks is a full-time position designed to serve as the first point of contact for residents, visitors, staff, and vendors entering the community. The position operates Monday through Thursday from 8:00 a.m. to 4:00 p.m. in Clearwater, FL. This role is vital for maintaining security, providing information, and ensuring smooth communication through managing incoming calls and various administrative duties. The Front Desk Concierge embodies the community's hospitality culture by greeting everyone warmly, responding to inquiries promptly, and upholding a professional and friendly presence.

Compensation for this role is set at $15.00 per hour, reflecting Regency Oaks’ commitment to fair and competitive pay. Additionally, new hires participate in paid orientation to ensure they are well-prepared and comfortable in their responsibilities. Employees enjoy a comprehensive benefits package, including medical, dental, and vision insurance, as well as life insurance and disability coverage. The company also supports ongoing learning and development through scholarship and tuition reimbursement programs. Moreover, the employee meal plan, vacation pay, and holiday pay contribute to a supportive and rewarding work environment.

In this role, candidates will be expected to perform a range of duties, from answering and transferring phone calls courteously to maintaining visitor logs, monitoring security cameras, and managing correspondence. The Front Desk Concierge will also assist with package distribution, prepare maintenance requests, and uphold security protocols to ensure the community remains safe and welcoming. This position requires excellent multitasking skills, attention to detail, and a warm, approachable demeanor that aligns with Regency Oaks’ hospitality ethos.

Regency Oaks values employees who can communicate effectively in English, manage routine tasks efficiently, and maintain a high level of professionalism in conduct and appearance. By joining this team, employees become part of a culture that values hospitality, respect, accountability, and inclusivity. The company fosters an atmosphere where employees feel appreciated and empowered, promoting from within and recognizing hard work through an extraordinary reward program.

In summary, working as a Front Desk Concierge at Regency Oaks offers an enriching career opportunity within a respected senior living community. It allows individuals to contribute meaningfully to a compassionate environment while receiving competitive pay, excellent benefits, and opportunities for personal and professional growth. The role is ideal for someone who enjoys engaging with others, thrives in a dynamic setting, and appreciates the importance of providing exceptional service to seniors and their families.