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Job Overview
Compensation
Hourly
Range $14.00 - $15.00
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling
Job Description
FL Clearinghouse is a regulatory entity operating under the Florida Agency for Health Care Administration, dedicated to ensuring the highest standards in health care services across the state. As a key component of the state's health care oversight system, this organization is committed to fostering a safe, compliant, and efficient health care environment. The agency plays a pivotal role in managing and streamlining administrative processes, providing support and information to residents, families, and health care staff alike. This commitment extends through its operational hubs where front-line interaction occurs, demanding professionalism, accuracy, and a welcoming demeanor from its team members.
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Job Requirements
- High school diploma or equivalent
- Previous experience in reception or customer service
- Availability to work holidays, weekends, and varying shifts
- Strong communication skills
- Basic computer proficiency
- Ability to handle multiple tasks
- Attention to detail
- Ability to maintain professionalism and confidentiality
Job Qualifications
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role preferred
- Strong communication and interpersonal skills
- Proficiency in basic computer applications and office equipment
- Ability to manage multiple tasks efficiently
- Detail-oriented with strong organizational skills
- Ability to maintain confidentiality
- Team player with a positive attitude
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- Answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Email List, as well as Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hair dresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Heads
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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