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Job Overview
Compensation
Hourly
Range $14.00 - $15.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling
Job Description
FL Clearinghouse is a pivotal entity operating under the Florida Agency for Health Care Administration, dedicated to overseeing and streamlining healthcare services throughout Florida. This organization plays an essential role in ensuring that health care practices meet regulatory compliance, contributing significantly to the health and well-being of Florida residents. As a government-affiliated agency, FL Clearinghouse upholds stringent standards of service and administration, aiming to foster a well-organized and efficient healthcare environment that benefits both providers and recipients of health care. Their work environment embraces professionalism with a focus on accuracy, communication, and coordination among various stakeholders in the health sector.... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role preferred
- Availability to work holidays and weekends
- Ability to work varied shifts between 8am and 8pm
- Strong communication skills
- Good organizational skills
- Basic computer knowledge
Job Qualifications
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role preferred
- Excellent communication skills, both verbal and written
- Strong organizational and multitasking abilities
- Proficient with basic computer applications and telephone systems
- Ability to interact effectively with diverse populations
- Detail-oriented and able to maintain accurate records
- Reliable and punctual
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- Answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Email List, as well as Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hair dresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Heads
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Location
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