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Front Desk Concierge

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

On-call
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid Time Off

Job Description

Regency Oaks is a distinguished senior living community located in Clearwater, FL, dedicated to providing unparalleled care and hospitality to its residents. Known for its warm and inviting environment, Regency Oaks places great emphasis on the stories and experiences of its residents, recognizing the wisdom and life lessons they bring. As a part of an extraordinary company, employees at Regency Oaks are not just workers but valued members of a family that invests deeply in both the future of senior living and the professional growth of its team members. This commitment is evident in the comprehensive benefits, scholarship programs, and supportive work culture that Regency Oaks offers.

The role of a Front Desk Concierge at Regency Oaks is pivotal in shaping the daily experience of residents, visitors, and staff alike. As the first point of contact, the Front Desk Concierge provides an essential service in managing communication, offering directions, and handling a variety of administrative tasks with professionalism and courtesy. This full-time position operates during the hours of 8:00 am to 4:00 pm, Monday through Thursday, and offers a competitive hourly wage of $15.00. The community atmosphere invites candidates who are comfortable working in a dynamic environment with a strong focus on hospitality, respect, and personalized service.

Being a Front Desk Concierge involves versatile responsibilities from answering and transferring calls to maintaining visitor logs and monitoring security cameras. The role also requires preparing important documents and communications, ensuring maintenance needs are addressed promptly, and welcoming guests with warmth and a positive demeanor that reflects the community’s hospitality promises. Candidates will find that supporting seniors in Regency Oaks is as much about compassion and communication as it is about administrative acumen.

Regency Oaks' culture centers on hospitality principles that emphasize greeting residents and guests warmly, treating everyone with respect, anticipating needs, and listening attentively. Employees are held accountable to these high standards of professionalism in both appearance and conduct, fostering a respectful and inclusive workplace. The community promotes employee development through scholarships, educational assistance, and internal promotion opportunities. Additional employee benefits include paid orientation, meal plans, full medical, dental, and vision coverage, paid holidays and vacation days, and various insurance programs, making Regency Oaks a comprehensive and rewarding employer for those wishing to make a meaningful impact in senior living.

Job Requirements

  • High school diploma or equivalent
  • Strong verbal communication skills in English
  • Proficiency in typing and Microsoft Office software
  • Ability to multitask and follow detailed instructions
  • Successful completion of background screening through AHCA

Job Qualifications

  • High school graduate
  • Ability to communicate efficiently in English using proper grammar
  • Typing and experience with Microsoft Office software
  • Ability to handle multiple routine tasks following instructions carefully
  • Successful background screening through AHCA

Job Duties

  • Provide ongoing switchboard/telephone coverage
  • Distribute packages, business mail and magazines
  • Maintain visitor sign-in logs
  • Monitor closed circuit security TV cameras and fire alarm board
  • Maintain security for admittance to all public entries
  • Prepare maintenance work orders as requested
  • Prepare correspondence, memos and other documents
  • Receive and assist residents, visitors, staff or vendors in a courteous manner
  • Provide on-call support as needed

Job Criteria

Experience

Entry Level (1-2 years)


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