
Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Discounted hotel rates
401K Program
Paid Time Off
paid sick days
Employee Stock Purchase Program
Tuition Reimbursement
Learning and advancement opportunities
Job Description
Liberty Place Charleston, a Hilton Club, is a prestigious and newly established 100-suite luxury hotel situated on the historic site of the Liberty Tree. This location blends rich historical significance with the contemporary comforts and esteemed hospitality standards synonymous with the Hilton brand. The property represents a dynamic evolution in Charleston’s hospitality landscape and offers guests an unparalleled experience marked by elegance, comfort, and personalized service. As a workplace, Liberty Place Charleston prides itself on its award-winning team, recognized for excellence and innovation in guest service, making it a vibrant and supportive environment for all employees. The team of 55 professionals operates with a spirited culture embraced by the hashtag #LITWithLiberty, fostering a welcoming, collaborative atmosphere where employees support each other as well as Owners and guests alike.
As a Part-Time Front Desk Clerk at Liberty Place Charleston, you will play a crucial role as the first point of contact for guests, setting the tone for an exceptional and seamless stay from arrival through departure. This position requires an individual who is efficient, personable, and thrives in a fast-paced hospitality environment. You will be directly responsible for welcoming guests, handling inquiries, managing reservations, and ensuring overall guest satisfaction through attentive and proactive service. The role is ideal for candidates passionate about hospitality and eager to contribute to a team-oriented culture that values excellence and continuous learning. The position offers the opportunity to work within a reputable hospitality brand, gain valuable experience, and enjoy the benefits of working for an organization with a commitment to employee well-being and professional growth. This part-time position supports flexibility in scheduling and comes with access to a comprehensive benefits package, including health coverage from day one, recognition programs, career advancement opportunities, and exclusive discounts on Hilton hotels worldwide. Join us and be part of a team that values diversity, equity, and inclusion, where your dedication to improving the guest experience is both appreciated and rewarded.
As a Part-Time Front Desk Clerk at Liberty Place Charleston, you will play a crucial role as the first point of contact for guests, setting the tone for an exceptional and seamless stay from arrival through departure. This position requires an individual who is efficient, personable, and thrives in a fast-paced hospitality environment. You will be directly responsible for welcoming guests, handling inquiries, managing reservations, and ensuring overall guest satisfaction through attentive and proactive service. The role is ideal for candidates passionate about hospitality and eager to contribute to a team-oriented culture that values excellence and continuous learning. The position offers the opportunity to work within a reputable hospitality brand, gain valuable experience, and enjoy the benefits of working for an organization with a commitment to employee well-being and professional growth. This part-time position supports flexibility in scheduling and comes with access to a comprehensive benefits package, including health coverage from day one, recognition programs, career advancement opportunities, and exclusive discounts on Hilton hotels worldwide. Join us and be part of a team that values diversity, equity, and inclusion, where your dedication to improving the guest experience is both appreciated and rewarded.
Job Requirements
- high school diploma or equivalent experience
- additional hospitality education is a plus
- demonstrated background in a front desk or customer service position, ideally within hospitality
- excellent communication and interpersonal skills
- ability to multitask and stay organized in a fast-paced environment
- proficiency in using hotel management software and MS Office
- flexibility to work various shifts, including weekends and holidays
- strong problem-solving abilities and attention to detail
- a positive demeanor and a phenomenal teammate approach
Job Qualifications
- high school diploma or equivalent experience
- additional hospitality education is a plus
- demonstrated background in a front desk or customer service position, ideally within hospitality
- excellent communication and interpersonal skills
- ability to multitask and stay organized in a fast-paced environment
- proficiency in using hotel management software and MS Office
- flexibility to work various shifts, including weekends and holidays
- strong problem-solving abilities and attention to detail
- a positive demeanor and a phenomenal teammate approach
Job Duties
- create a smooth, welcoming, and exceptional experience for guests at every step of their stay, from arrival to departure
- respond to guest inquiries and resolve issues promptly and courteously
- handle reservations, cancellations, and modifications efficiently
- maintain accurate records of guest accounts and transactions
- coordinate with housekeeping and maintenance teams to ensure guest satisfaction
- promote hotel services and amenities, enhancing the guest experience
- handle cash, credit card, and other transactions with utmost accuracy
- ensure the front desk area is clean, organized, and presentable at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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