Front Desk Clerk (Full Time)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $21.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Professional development opportunities
flexible schedule

Job Description

All Care Group of Home Health Provider is a dedicated home health care company serving the Los Angeles and Orange County areas. Established in 1995, the company has a long-standing reputation for quality and compassionate care, reflected in its commitment to caring for patients in the comfort of their own homes. As a Joint Commission Accredited Home Health and Hospice provider, All Care maintains rigorous standards to ensure excellent service and patient satisfaction. The company employs a team of skilled healthcare professionals and support staff devoted to enhancing the health and well-being of its patients. \n\nThe current opening is for a full-time Front Desk position at All Care Group. This role is ideal for self-starters who possess strong customer service skills, the ability to multi-task, and a patient-centric mindset. Candidates with no prior experience are encouraged to apply, as All Care offers training and opportunities for growth within the organization. The Front Desk role serves as the first point of contact for patients, caregivers, and field clinicians, requiring excellent communication skills, attention to detail, and organizational abilities. The successful candidate will be responsible for managing calls, coordinating with healthcare professionals, maintaining records, and ensuring a welcoming and organized reception environment. This position requires the ability to work independently with minimal supervision, maintain confidentiality in adherence to HIPAA regulations, and adapt to a dynamic and fast-paced healthcare setting. This opportunity is suitable for individuals aiming to build a career in home health administration and who are committed to providing exceptional patient support and administrative excellence.

Job Requirements

  • Some college or equivalent
  • Excellent communication skills
  • Strong organizational skills
  • Customer service focus
  • Non-licensed nursing background
  • Typing speed of 45 to 50 words per minute
  • Attention to detail
  • Understanding of medical terminology HIPAA regulations healthcare insurance verification and home health procedures
  • Good computer skills including MS Office
  • Willingness to grow with the company
  • Ability to work independently
  • Goal-oriented
  • Productive
  • Organized
  • Patient
  • Ability to solve problems efficiently
  • Flexibility with time

Job Qualifications

  • Some college or equivalent
  • Excellent communication skills
  • Strong organizational skills
  • Customer service focus
  • Non-licensed nursing background for quality assurance
  • At least 45 to 50 words per minute typing speed
  • Attention to detail
  • Understanding of basic medical terminology and HIPAA regulations
  • Knowledge of healthcare insurance verification process
  • Familiarity with home health care services and procedures
  • Good computer skills including MS Office applications
  • Ability to work independently
  • Goal-oriented
  • Patient

Job Duties

  • Answer incoming calls promptly taking messages and directing calls to relevant healthcare professionals
  • Communicate with care team members regarding patient updates schedule changes and important information
  • Maintain a clean and organized reception area
  • Accurately type and input patient information
  • Call patients or caregivers for confirmation of home visits
  • Perform other administrative tasks as needed

Job Criteria

Experience

Entry Level (1-2 years)


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