Job Overview
Compensation
Type:
Salary
Rate:
Range $22,779.55 - $26,850.77
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays
Job Description
Island View Casino Resort Hotel and Beachside Hotel are premier hospitality establishments known for delivering exceptional guest experiences in a vibrant and welcoming environment. Catering to a diverse clientele ranging from leisure travelers to business guests, both hotels emphasize superior service, comfort, and convenience. Island View Casino Resort Hotel combines luxurious accommodations with exciting entertainment options including a world-class casino, while Beachside Hotel offers a relaxing coastal stay with easy access to beautiful beaches. Together, they create an unmatched destination for visitors seeking both excitement and relaxation. As flagship properties in their region, these hotels pride themselves on maintaining high... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in hospitality or customer service preferred
- basic computer skills
- excellent communication skills
- ability to work flexible shifts including weekends and holidays
- professional appearance
- strong attention to detail
Job Qualifications
- High school diploma or equivalent
- experience in hospitality or customer service preferred
- strong communication and interpersonal skills
- proficiency with reservation and hotel management software
- ability to multitask and remain organized in a fast-paced environment
- friendly and approachable demeanor
- problem-solving skills
Job Duties
- Welcome guests upon arrival
- check guests in and out efficiently
- update and maintain accurate guest information
- handle reservations made online and via telephone
- verify guests’ payment methods during check-in
- assign rooms to guests
- provide information on hotel, casino, and restaurants including hours, special events, and promotions
- use proper telephone techniques and etiquette
- assist guests courteously and efficiently
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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