Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401k Retirement Plan
Paid holidays
health savings accounts
flexible spending accounts
Employee assistance program
Employee Discount Program
voluntary benefits

Job Description

SurgCenter of Deer Valley is a specialized outpatient surgical center focused on advanced urologic procedures. Known for its commitment to delivering exceptional patient care, the center operates with a core philosophy that exceptional care begins with building an exceptional team. The SurgCenter prides itself on fostering a compassionate, safe, and seamless environment for all patients and emphasizes the importance of each employee's role in achieving this mission. The facility combines cutting-edge medical technology with patient-centered service to ensure top-tier outpatient care in the urology specialty. This outpatient center's patient-first approach extends to all facets of its operations, from clinical care to administrative and support roles, ensuring a comprehensive care experience that promotes patient comfort and satisfaction.

The Front Desk Receptionist position at SurgCenter of Deer Valley is a vital role within the front office team. This role serves as the first point of contact for patients entering the center, making it crucial for fostering a welcoming and professional atmosphere. The Front Desk Receptionist will take on responsibilities that include greeting and checking in patients, verifying insurance details, collecting payments, scheduling procedures, and supporting efficient check-in and registration operations. Being detail-oriented and customer focused is essential, as the receptionist must manage patient data accurately and answer incoming calls with professionalism while directing them to the appropriate personnel. This position demands strong organizational skills and the ability to work effectively as part of a dynamic team dedicated to enhancing patient experience at every step. The role not only supports clinical teams by ensuring administrative processes run smoothly but also significantly contributes to the overall patient journey through the facility, making it a highly impactful position. Employment is full-time with competitive compensation and benefits designed to support employee well-being and professional growth.

Job Requirements

  • High school graduate or equivalent
  • One year of office/hospital experience
  • Preferred knowledge of medical terminology
  • Customer service training is preferred
  • Ability to operate office equipment necessary for the role

Job Qualifications

  • High school graduate or equivalent
  • One year of office/hospital experience
  • Medical terminology preferred
  • Formal training in customer service is preferred
  • Must have skills necessary to operate the office equipment required to fulfill job duties

Job Duties

  • Greet and check in patients with professionalism and care
  • Verify insurance, collect co-pays, and obtain necessary signatures
  • Accurately enter patient information into our system
  • Schedule and confirm procedures with patients and physician offices
  • Answer incoming calls and route them appropriately
  • Support front desk operations and assist with daily reporting tasks

Job Criteria

Experience

Entry Level (1-2 years)


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