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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Benefits
Medical
Dental
Vision
Life insurance
critical and accident insurance
Paid Time Off
hotel discounts
Job Description
Indus Hotels is a reputable hospitality establishment known for delivering exceptional guest experiences through quality service and a commitment to excellence. As a full-service hotel, Indus Hotels is dedicated to providing its guests with comfortable accommodations and a welcoming environment that meets the highest standards in the hospitality industry. With a focus on guest satisfaction and operational efficiency, Indus Hotels fosters a professional and supportive work culture for its employees, offering competitive benefits and opportunities for growth within the organization.
We are currently seeking a dedicated Full-Time Front Desk Clerk to join our dynamic team. This role offers a co... Show More
We are currently seeking a dedicated Full-Time Front Desk Clerk to join our dynamic team. This role offers a co... Show More
Job Requirements
- High school diploma or equivalent
- Customer service experience
- Knowledge of hotel operations preferred
- Strong communication skills
- Ability to handle cash and perform shift reports
- Ability to remain professional and courteous
- Flexibility to work different shifts including early mornings and evenings
Job Qualifications
- Customer service experience
- Hotel front desk experience preferred
- Excellent interpersonal and communication skills
- Proficiency in English language
- Ability to use property management systems (PMS)
- Ability to work flexible shifts and fill in as needed
- Adherence to uniform and appearance standards
Job Duties
- Assists in maximization of revenue goals through up selling and down selling according to occupancy, rates and competitors
- Efficiently coordinates daily arrivals and departures including special requests
- Follow hotel's cash handling procedures
- Keeping front office neat and organized and communicating daily activities to appropriate departments
- Seeks feedback from guest to ensure the highest level of satisfaction and resolving problem situations through management aid to exceed guest expectations
- Responds to and directs emergency situations and security issues to management immediately
- Report to supervisor any health, safety, or hazard issues
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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