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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) program with company match
Tuition Assistance
discounted room rates at Concord-managed hotels
Training
Development
Career advancement opportunities
Job Description
Concord Hospitality is a prominent and respected company in the hospitality industry, renowned for its commitment to providing exceptional guest experiences and fostering a supportive work environment for its associates. Specializing in hotel management, Concord Hospitality manages a vibrant portfolio of hotels that emphasize quality, integrity, and community. Each hotel under the Concord umbrella is dedicated to delivering outstanding service, comfort, and memorable stays to guests from around the world. The company deeply values its employees by investing in their growth, training, and development, fostering a culture that puts associates first and promotes diversity and inclusion. Their ethos is built... Show More
Job Requirements
- High school diploma or equivalent preferred
- Prior experience in hospitality or customer service is a plus
- Excellent communication and interpersonal skills
- Ability to multitask and remain professional under pressure
- Strong organizational and detail-oriented abilities
- Flexibility to work evenings, weekends, and holidays
- Must maintain a professional appearance and demeanor
Job Qualifications
- High school diploma or equivalent preferred
- Prior hospitality or customer service experience is a plus
- Strong interpersonal and communication skills
- Ability to multitask and remain professional in a fast-paced environment
- Detail-oriented with strong organizational skills
- Flexibility to work varied shifts, including evenings, weekends, and holidays
Job Duties
- Assist guests efficiently, courteously, and professionally at all times
- Maintain a high level of service and hospitality standards
- Promptly address guest concerns and ensure satisfaction in a timely manner
- Post guest charges, collect payments, and follow cash handling procedures
- Handle guest mail and messages with respect to privacy and professionalism
- Stay knowledgeable about the hotel brand, travel programs, and special offers
- Communicate guest feedback effectively to departments and management
- Respond quickly to calls, lobby visitors, and team members needing assistance
- Maintain full knowledge of hotel safety and emergency procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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