You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily.
Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
flexible scheduling
Paid holidays
401(k) with employer match
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Moody National Management LP is a reputable property management company dedicated to delivering exceptional real estate solutions. At Moody, the culture is built around the belief that people are the most important component of any business. This philosophy is deeply integrated into their operational approach, focusing on building trust, respect, and fostering a hardworking environment. Moody encourages its employees to continually develop their skills, aim higher, and realize their fullest potential in the workplace. The company manages various properties, including the Residence Inn Houston Medical Center/NRG Park, a vibrant hotel located in a bustling area known for its proximity to... Show More
Job Requirements
- High school education or equivalent work experience
- solid working knowledge of company and brand policies, procedures, and services
- general knowledge of other departments in the hotel
- excellent interpersonal, written and verbal communication and telephone etiquette skills
- intermediate proficiency with front desk computer systems
- excellent command of the English language
- second language proficiency desirable
- excellent time management skills
- ability to multi-task and prioritize work
- exceptional problem solving skills
- ability to maintain customer focus
- excellent organizational and planning skills
- ability to work well in a team environment
- ability to follow corporate standards and procedures
Job Qualifications
- High school education or equivalent work experience
- solid working knowledge of related company and brand policies, procedures, and services
- general knowledge of other departments in the hotel
- excellent interpersonal, written and verbal communication and telephone etiquette skills
- intermediate proficiency with front desk computer systems
- excellent command of the English language
- second language proficiency desirable
- excellent time management skills and ability to multi-task and prioritize work
- exceptional problem solving skills
- ability to maintain customer focus
- excellent organizational and planning skills
- ability to work well in a team environment
- ability to follow corporate standards and procedures
Job Duties
- Complete front desk activities related to guest check-ins and check-outs in accordance with established policies and procedures
- accurately conduct all cash handling and credit card processing activities
- respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner
- resolve customer complaints, escalate issues as necessary or report to other departments for resolution
- accommodate guest requests when possible within policies and procedures
- pre-register, block reservations and take same-day reservations following hotel rate structures, discounts, and sell strategies
- cancel reservations according to procedures
- accurately complete any logs or reports as specified by management
- arrange for alternative lodging for guests when necessary and in accordance with established procedures
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: