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Job Overview
Compensation
Hourly
Range $14.00 - $17.25
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
Island View Casino & Beach Resort Hotels is a renowned hospitality establishment located in a scenic beachside location, offering guests a comprehensive experience that combines the excitement of a casino with the comfort and luxury of a full-service resort. Known for its commitment to excellent customer service, premium accommodations, a variety of dining options, and thrilling entertainment, Island View Casino & Beach Resort Hotels attracts visitors from across the country and abroad who seek both relaxation and excitement in a picturesque setting. The resort features elegantly appointed guest rooms, a dynamic casino floor, multiple restaurants offering diverse culinary experiences, and... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or hospitality preferred
- strong verbal and written communication skills
- ability to work flexible hours
- proficiency with booking and management software
- excellent phone etiquette
- detail-oriented mindset
Job Qualifications
- High school diploma or equivalent
- customer service experience in hospitality preferred
- strong communication and interpersonal skills
- proficiency in telephone etiquette
- ability to multitask in a fast-paced environment
Job Duties
- Greet and welcome guests
- check guests in and out of assigned rooms
- manage online and telephone bookings
- verify guests' payment methods during check-in
- accurately use proper telephone techniques and etiquette
- provide guests with information about hotel, casino, and restaurants including hours of operations, special events, and promotions
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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