Front Desk Clerk

Johnson, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Job Description

Our establishment is a dynamic and customer-oriented company dedicated to providing exceptional service and a positive experience for every visitor and client who walks through our doors. We pride ourselves on maintaining a professional, welcoming atmosphere while ensuring operational efficiency throughout our facility. As a growing enterprise, we focus on fostering a collaborative work environment where every team member plays a crucial role in our continued success and excellent reputation within our industry. We believe in investing in our staff so they can perform to the best of their abilities and advance their careers alongside the company.

Job Requirements

Possession of a high school diploma or equivalent
Previous experience in a front desk or customer service role preferred
Ability to handle multiple tasks effectively
Excellent verbal and written communication skills
Comfortable using office equipment and technology
Friendly and professional demeanor

Job Qualifications

Possession of a high school diploma or a comparable qualification is required
An associate degree is recommended
Strong interpersonal aptitude and communication proficiency
Proficient in operating office equipment including phones, printers, and computers
Proficiency in Microsoft Office Suite and/or programs for managing appointments

Job Duties

Provide courteous and professional assistance to individuals entering the premises
Effectively operate a multi-line phone system to receive and direct incoming calls with accuracy
Supervise the check-in and check-out procedures, including overseeing appointment scheduling if required
Ensure that the front desk and lobby spaces are kept clean, organized, and welcoming
Complete primary administrative duties such as data entry, filing documents, and managing mail distribution
Check and control visitor access while adjusting security procedures as necessary
Ensure smooth operations by engaging in clear and concise communication with other departments
Respond to queries and address grievances or direct them to the relevant staff members