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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.20 - $19.20
Work Schedule
Standard Hours
Benefits
401(k) with company matching
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid Time Off
Paid holidays
Job Description
Mountain View Pain Center is a comprehensive pain management and rehabilitation practice dedicated to treating patients with a holistic approach that combines compassion, innovation, and teamwork. As a multidisciplinary facility, the center offers a range of services including chiropractic care, physical therapy, pain management, and acupuncture. Each treatment plan is tailored to the individual patient using evidence-based methods designed to address pain at its source. This integrated approach not only targets immediate pain relief but also fosters long-term wellness and improved quality of life. The center emphasizes collaborative care, where providers communicate effectively and support one another to optimize patient... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year experience as a receptionist in a fast paced environment
- Minimum 1 year experience with medical scheduling
- Strong customer service skills
- Proficient computer and typing skills
- Bilingual in Spanish and English preferred
- Access to reliable transportation
Job Qualifications
- High school diploma or equivalent, some college preferred
- Minimum 1 year experience as a receptionist in a fast paced environment
- Minimum 1 year experience with medical scheduling
- Strong customer service skills and patient-first mindset
- Proficient computer and typing skills
- Bilingual in Spanish and English preferred
- Access to reliable transportation
Job Duties
- Welcome patients and visitors with professionalism, warmth, and compassion
- Schedule, confirm, and reschedule patient appointments using clinic software systems
- Answer incoming calls and provide accurate, timely information to patients and callers
- Make outbound calls to reschedule appointments and meet minimum call attempt expectations
- Coordinate appointment transitions for patients with multiple same-day visits
- Facilitate Uber transportation for Personal Injury (PI) patients when needed
- Collect and verify insurance information and process payments as required
- Scan, upload, and maintain accurate patient documentation
- Communicate promptly and effectively with clinical and administrative teams
- Notify medical staff of patient arrivals and support patient flow throughout the clinic
- Maintain a clean, organized, and professional front reception area
- Support general administrative tasks as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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