Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.20 - $19.20
Work Schedule
Standard Hours
Benefits
401(k) with company matching
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid Time Off
Paid holidays
Job Description
Mountain View Pain Center is a comprehensive pain management and rehabilitation practice dedicated to treating patients with a holistic approach that combines compassion, innovation, and teamwork. As a multidisciplinary facility, the center offers a range of services including chiropractic care, physical therapy, pain management, and acupuncture. Each treatment plan is tailored to the individual patient using evidence-based methods designed to address pain at its source. This integrated approach not only targets immediate pain relief but also fosters long-term wellness and improved quality of life. The center emphasizes collaborative care, where providers communicate effectively and support one another to optimize patient outcomes. Patient experience is at the core of the center's mission, ensuring that every individual receives coordinated and compassionate care throughout their journey.
The position available at Mountain View Pain Center is for a Front Desk Receptionist at the Arapahoe Clinic in Aurora. This full-time, in-person role is crucial as the first point of contact for patients and visitors. The receptionist will contribute significantly to the smooth operation of the clinic by managing patient flow, scheduling appointments, handling insurance information, and facilitating communication among departments. The receptionist's responsibilities include welcoming patients with professionalism and warmth, managing calls both inbound and outbound, and coordinating same-day patient visit transitions to ensure a seamless and efficient experience.
This role demands strong organizational skills, attention to detail, and a patient-first attitude. The receptionist will be responsible for various administrative tasks, such as maintaining accurate patient records, verifying insurance information, processing payments, and assisting with transportation arrangements for personal injury patients. Compensation for this position ranges from $18.20 to $19.20 per hour, reflecting the importance and responsibility of the role. The work schedule is Monday through Thursday from 8:30 AM to 12:30 PM and 1:30 PM to 5:30 PM, with shorter hours on Friday from 8:00 AM to 1:00 PM.
Mountain View Pain Center offers a competitive benefits package, including 401(k) with company matching, medical, dental, and vision insurance, life insurance, short- and long-term disability coverage, as well as paid time off and paid holidays. This is an excellent opportunity for individuals who are organized, customer-oriented, and committed to supporting patient care in a dynamic healthcare environment.
The position available at Mountain View Pain Center is for a Front Desk Receptionist at the Arapahoe Clinic in Aurora. This full-time, in-person role is crucial as the first point of contact for patients and visitors. The receptionist will contribute significantly to the smooth operation of the clinic by managing patient flow, scheduling appointments, handling insurance information, and facilitating communication among departments. The receptionist's responsibilities include welcoming patients with professionalism and warmth, managing calls both inbound and outbound, and coordinating same-day patient visit transitions to ensure a seamless and efficient experience.
This role demands strong organizational skills, attention to detail, and a patient-first attitude. The receptionist will be responsible for various administrative tasks, such as maintaining accurate patient records, verifying insurance information, processing payments, and assisting with transportation arrangements for personal injury patients. Compensation for this position ranges from $18.20 to $19.20 per hour, reflecting the importance and responsibility of the role. The work schedule is Monday through Thursday from 8:30 AM to 12:30 PM and 1:30 PM to 5:30 PM, with shorter hours on Friday from 8:00 AM to 1:00 PM.
Mountain View Pain Center offers a competitive benefits package, including 401(k) with company matching, medical, dental, and vision insurance, life insurance, short- and long-term disability coverage, as well as paid time off and paid holidays. This is an excellent opportunity for individuals who are organized, customer-oriented, and committed to supporting patient care in a dynamic healthcare environment.
Job Requirements
- High school diploma or equivalent
- Minimum 1 year experience as a receptionist in a fast paced environment
- Minimum 1 year experience with medical scheduling
- Strong customer service skills
- Proficient computer and typing skills
- Bilingual in Spanish and English preferred
- Access to reliable transportation
Job Qualifications
- High school diploma or equivalent, some college preferred
- Minimum 1 year experience as a receptionist in a fast paced environment
- Minimum 1 year experience with medical scheduling
- Strong customer service skills and patient-first mindset
- Proficient computer and typing skills
- Bilingual in Spanish and English preferred
- Access to reliable transportation
Job Duties
- Welcome patients and visitors with professionalism, warmth, and compassion
- Schedule, confirm, and reschedule patient appointments using clinic software systems
- Answer incoming calls and provide accurate, timely information to patients and callers
- Make outbound calls to reschedule appointments and meet minimum call attempt expectations
- Coordinate appointment transitions for patients with multiple same-day visits
- Facilitate Uber transportation for Personal Injury (PI) patients when needed
- Collect and verify insurance information and process payments as required
- Scan, upload, and maintain accurate patient documentation
- Communicate promptly and effectively with clinical and administrative teams
- Notify medical staff of patient arrivals and support patient flow throughout the clinic
- Maintain a clean, organized, and professional front reception area
- Support general administrative tasks as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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