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Front Desk Attendant (part-time)

Job Overview

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Employment Type

Part-time
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Benefits

Health Insurance
financial benefits
Training and Development
flexible employment opportunities
competitive pay

Job Description

HealthFitness, a Trustmark company, is a respected leader in the health and wellness industry, specializing in delivering comprehensive fitness solutions that promote engagement and connection among individuals both in physical locations and through online platforms. The company’s mission is to build vibrant communities of health by fostering meaningful connections that empower participants to progress in their wellness journeys. Through its innovative programs, HealthFitness supports each participant's unique path toward better health, ensuring that everyone involved feels valued, encouraged, and supported within the organizations it serves. As an employer, HealthFitness offers competitive compensation, a broad range of health and financial benefits, and emphasizes personal and professional growth by providing staff with extensive training, development opportunities, and flexible work schedules. This supportive environment helps employees balance their work and life priorities while enhancing their skills and career prospects.

The role of Front Desk Attendant at Harvard Recreation, managed by HealthFitness, is an essential position based on the vibrant campus of Harvard University in Cambridge, Massachusetts. This part-time opportunity offers up to 15 hours of work per week, ideal for individuals seeking a flexible schedule while gaining valuable experience in the fitness and recreation sector. The Front Desk Attendant serves as the first point of contact for customers, playing a crucial role in delivering outstanding service that ensures participant satisfaction and engagement. Responsibilities include greeting and checking in patrons, assisting with inquiries about programs, memberships, and services, and maintaining a welcoming atmosphere that motivates community participation. Through this role, employees directly contribute to the positive health culture on campus by connecting participants with the resources they need and answering their questions with care and professionalism. This position not only hones customer service skills but also offers a fulfilling experience supporting the health and wellness of the university community.

Job Requirements

  • High School Diploma or GED required
  • Adult CPR/AED and First Aid certifications from American Heart Association, American Red Cross or American Safety & Health Institute required within 30 days of hire

Job Qualifications

  • High School Diploma or GED
  • Adult CPR/AED certification
  • First Aid certification

Job Duties

  • Greet, check-in and assist customers
  • Provide program information, services, membership and ensure the highest possible level of customer service and participant satisfaction

Job Criteria

Experience

No experience required


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