Front Desk Attendant [0605/24/13]

The hiring organization is a community-focused recreation center providing diverse recreational programs and facilities to promote health, wellness, and social engagement among community members. This recreation center serves as a vital local hub where individuals and families can take part in athletic activities, classes, and special events that foster a sense of community and encourage active lifestyles. The center is committed to maintaining a safe, clean, and welcoming environment for all visitors and members, offering access to well-maintained fitness equipment, rooms for rent, and organized sports leagues and classes. The recreation center values excellent customer service, safety, responsiveness to the needs of visitors, and a collaborative work culture focused on supporting community wellness.Employment type for this position is part-time, with a wage of $11.50 per hour. The role is designed to be flexible, accommodating varied schedules including evenings and weekends, which aligns well with the community center’s operating hours and event schedules.

The position open is for a Front Desk Attendant who will play a key role in the daily operations of the recreation center. Reporting under general supervision, the Front Desk Attendant is primarily responsible for monitoring all activities within the facility to ensure a safe and organized environment. This position includes providing accurate and helpful program information to visitors, assisting with class and event registrations, and managing membership services including fee collection. The attendant serves as a visible first point of contact for guests and members and must ensure all facility policies, such as the membership rules, are observed.

A significant part of the role involves administrative responsibilities such as admitting members and guests, verifying their membership status, and collecting necessary fees for memberships, daily usage, equipment rentals, and room bookings. The attendant also supports the maintenance of the facility’s cleanliness by following a structured hourly checklist covering areas such as locker rooms, bathrooms, and general recreation spaces to maintain hygiene and safety standards.

The Front Desk Attendant must be prepared to handle participant complaints and report any incidents or injuries promptly to supervisors, facilitating the collection of details for incident reports. Supervising community service volunteers and being available for after-hours rentals and special events are additional responsibilities that require flexibility and strong interpersonal skills.

Candidates will need effective communication abilities, both with staff and guests, strong problem-solving skills, and the ability to react calmly in emergencies. Familiarity with basic mathematics and the ability to reconcile a cash drawer are essential, as is proficiency with operating computers, fitness equipment, telephones, and office machines such as printers and copy machines.

Overall, this role demands reliability, a customer-oriented mindset, and a proactive approach to maintaining the recreation center as a safe, welcoming community resource. It offers an excellent opportunity for individuals interested in part-time work within a supportive team environment dedicated to community engagement and recreation services.