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Front Desk Associates, Hudson Square

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.50
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

competitive compensation
Complimentary Club membership
Discounts on Equinox products and services

Job Description

Equinox Group is a leading high-growth collective of some of the world’s most influential and experiential lifestyle brands, including Equinox, SoulCycle, and Equinox Hotels. Renowned globally, the group operates in major cities across the United States, as well as in London, Toronto, and Vancouver, creating distinctive, high-performance environments that inspire members and employees to maximize their potential and live exceptional lives. Equinox champions a disruptive approach to health, fitness, and lifestyle that encourages individuals to dream big and never settle for the status quo. Their values emphasize passion, humility, teamwork, and a relentless pursuit of excellence, focusing on delivering a... Show More

Job Requirements

  • Minimum of 1 year in customer service or related experience
  • High school diploma/GED required or equivalent work experience
  • Reliable, professional, computer literate, energetic, and friendly
  • Preferably interested in health, fitness, and/or sports
  • Must be friendly, vibrant, and outgoing
  • Must be able to effectively communicate in person, via email, and via phone

Job Qualifications

  • Minimum of 1 year in customer service or related experience
  • High school diploma/GED required or equivalent work experience
  • Reliable, professional, computer literate, energetic, and friendly
  • Preferably interested in health, fitness, and/or sports
  • Must be friendly, vibrant, and outgoing
  • Must be able to effectively communicate in person, via email, and via phone

Job Duties

  • Professionally greet members and guests
  • Scan membership IDs upon members entrance
  • Answer phones professionally
  • Respond to member questions, concerns and discrepancies
  • Update members' accounts if needed
  • Maintain an orderly and clean work area
  • Ability to work opening, closing, mid-day shifts
  • Ability to tour members
  • Provide the highest level of customer service to members, prospective members, and guests
  • Aid other departments with other related tasks

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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