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Equinox Fitness logo

Front Desk Associates, Burbank

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $16.50
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Complimentary Club membership
perks and incentives with products and services including Personal Training, Pilates, Spa and Shop

Job Description

Equinox Group is a globally recognized collective of premier lifestyle brands dedicated to inspiring and transforming the lives of its members. With an ever-expanding presence across major cities in the United States and internationally in London, Toronto, and Vancouver, Equinox has established itself as a leader in the health, wellness, and luxury lifestyle sectors. The group is the proud owner of distinguished brands such as Equinox, SoulCycle, and Equinox Hotels, each offering unique and immersive experiences that motivate members and employees alike to maximize their potential and live high-performance lives.

At the core of Equinox's philosophy is a commitment ... Show More

Job Requirements

  • Must be able to perform all essential physical aspects of the position including standing for long periods, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
  • must be able to push, pull and lift up to 50lbs at a time
  • must have legal right to work in the United States

Job Qualifications

  • Minimum of 1 year in customer service or related experience
  • high school diploma/GED required or equivalent work experience
  • reliable, professional, computer literate, energetic, and friendly
  • preferably interested in health, fitness, and/or sports
  • must be friendly, vibrant, and outgoing
  • must be able to effectively communicate in person, via email, and via phone

Job Duties

  • Professionally greet members and guests
  • scan membership IDs upon members entrance
  • answer phones professionally
  • respond to member questions, concerns and discrepancies
  • update members’ accounts if needed
  • maintain an orderly and clean work area
  • ability to work opening, closing, mid-day shifts
  • ability to tour members
  • provide the highest level of customer service to members, prospective members, and guests
  • aid other departments with other related tasks

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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