Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Career growth opportunities
Job Description
Property Management Professionals LLC (PMP) is a leading association management firm that offers exceptional services to common interest developments across Southern California, Arizona, Utah, Texas, and Colorado. With a commitment to delivering a boutique-style level of service, PMP balances the personalized attention of a local management partner with the extensive support and training typical of larger firms. This unique blend enables PMP to provide its clients with top-tier management solutions tailored to their specific needs.
As one of the fastest-growing management companies in its markets, PMP fosters an environment focused on career development and growth opportunities for its team... Show More
As one of the fastest-growing management companies in its markets, PMP fosters an environment focused on career development and growth opportunities for its team... Show More
Job Requirements
- 4-year college degree preferred but not required
- 3-4 years of experience in an administrative role
- extraordinary customer service skills
- ability to perform under deadlines and pressure
- strong problem-solving skills
- ability to multitask in a fast-paced environment
- exceptional writing and communication skills
- proficient in Microsoft Office applications
- proficiency in reviewing and understanding budgets and financial statements
- strong organizational skills
- honest, responsible, optimistic, and enjoyable demeanor
- able to carry and move items up to 20 pounds
- ability to build rapport with residents, team members, and vendors
- work schedule Monday, Tuesday and Sunday, 9:30 am - 6:30 pm
Job Qualifications
- 4-year college degree preferred but not required
- 3-4 years of experience in an administrative role
- extraordinary customer service skills
- ability to perform under deadlines and pressure, combined with strong problem-solving skills
- ability to multitask in a fast-paced environment
- exceptional writing and communication skills
- proficient in Microsoft Office applications
- proficient in reviewing and understanding budgets and financial statements
- strong organizational skills
- an honest, responsible, optimistic, and enjoyable demeanor
- able to carry and move items up to 20 pounds
- ability to build rapport with residents, team members, and vendors
Job Duties
- Greet all residents and visitors, providing hospitality-like service
- Interface with all residents and guests, providing ongoing extraordinary service and ensuring questions and requests are addressed in a timely fashion
- Serve as the primary layer for access control and key management
- Work with the General Manager to provide regular and consistent communications to membership with community updates and events via newsletters, e-mail, mail, phone, etc.
- Address walk-up resident service requests
- Answer all front-desk calls and address call-in resident service requests
- Update the association website and portal, including both document folders and the community calendar, ensuring all information is up to date
- Work with the General Manager to ensure all service requests are addressed in a timely manner, providing updates to the respective resident as necessary
- Proactively reach out to owners regarding any non-compliance or delinquency matters
- Work directly with on-site staff, vendors, and the Association Board of Directors to provide the support as necessary to ensure they’re able to meet their operational duties and obligations
- Perform various other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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