Front Desk Associate, Town Square

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $20.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Paid Time Off
Paid holidays
Paid sick leave
Paid parental leave
Healthcare benefits
401k plan
Life and AD&D insurance

Job Description

WeWork is a global company that offers flexible workspace solutions tailor-made for businesses of various scales, operating across more than 37 countries. Known as a leading innovator in the future of work, WeWork passionately focuses on building a dynamic and inclusive community where members can thrive. Their mission is centered on supporting entrepreneurs, startups, and established enterprises by providing not just office spaces but also the resources and environments needed for optimal performance and creativity. This commitment is echoed in their global network which fosters collaboration, innovation, and growth. Working at WeWork means joining a vibrant culture that encourages diversity,... Show More

Job Requirements

  • Secondary school certificate preferred but not required
  • Prior experience in hospitality, retail or customer service preferred
  • Strong verbal and written communication skills
  • Proficient with basic computer skills
  • Ability to multitask and prioritize member experience
  • Ability to work well in a team
  • Demonstrated integrity, responsibility and dependability
  • Passion for delivering exceptional customer service
  • Availability to work weekdays during business hours

Job Qualifications

  • You’re a people-person and enjoy meeting new people from all walks of life
  • You have outstanding interpersonal skills and are energized by in-person interactions
  • You feel comfortable and confident being the face of the brand
  • Helping others gives you a sense of accomplishment
  • You work well in a team and can roll up your sleeves to help when needed
  • You’re able to multitask while always prioritizing the member experience
  • You’ve worked in hospitality, retail or customer service before which is preferred but not required
  • You have strong verbal and written communication skills
  • You are comfortable with and proficient in basic computer skills
  • You demonstrate and value integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
  • You show a passion and understanding of WeWork’s mission and values
  • You have a secondary school certificate which is preferred but not required

Job Duties

  • Greet all members and guests with a warm and welcoming demeanor
  • Cover the front desk during the building's set business hours and be an on-site point of contact for members, located at the Community bar
  • Ensure visiting guests are registered and checked in in accordance with WeWork's guest policies
  • Provide orientation of our spaces and relevant information to ensure all first-time visitors and guests feel welcome and supported
  • Support with issuing and collect keys from members and guests as needed
  • Keep the front desk clean, organized and free of clutter at all times
  • Notify members of any food deliveries and packages

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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