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Front Desk Associate (Part-Time Overnight Weekends) - Parkloft
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $20.00 - $21.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with Company Match
Life insurance
Disability Support
Paid Time Off
Job Description
Action Property Management is a reputable and established company renowned for its excellence in homeowners association (HOA) management. Founded in 1984, this privately owned company has grown to become the largest HOA management firm in the Western United States. With over 300 communities served through 9 offices, Action Property Management is driven by a strong commitment to ethical conduct, professionalism, and innovation. They cultivate an environment where nearly 900 team members thrive by delivering exceptional service to homeowners, ensuring the communities they manage are desirable places to live. Their core values emphasize excellence, innovation, and caring for people, making them... Show More
Job Requirements
- Must be over 18 years of age
- Successfully pass a pre-employment background check and drug screening
- High school diploma or GED equivalent
- At least 1 year of customer service experience
- Preferred experience in hospitality, luxury retail, or fine dining
- Hospitality Management college students or recent graduates preferred
- Polished and professional appearance
- Upbeat and positive attitude
- Strong judgment
- Proactive customer service skills
Job Qualifications
- High school diploma or GED equivalent
- At least 1 year of customer service experience
- Hospitality, luxury retail or fine dining experience preferred
- Hospitality Management college students or recent graduates highly desired
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
Job Duties
- Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
- Maintain the appearance of the front desk area, lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Complete Daily Activity Report
- Answer and direct incoming phone calls
- Receive and distribute resident parcels
- Address resident and guest concerns and questions
- Demonstrate strong understanding of the association's governing documents
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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