Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with Company Match
Life insurance
Disability Support
Paid Time Off
Job Description
Action Property Management is a distinguished homeowner's association (HOA) management company with a rich history spanning over four decades. Established in 1984, this company began with a vision to elevate ethical and professional standards within the HOA industry and has since grown to become the largest privately owned HOA management firm in the Western United States. With a strong commitment to integrity, professionalism, and core values such as excellence, innovation, and care for people, Action Property Management currently manages over 300 communities through nine regional offices, supported by a dedicated team of nearly 900 passionate employees. This thriving organization prides... Show More
Job Requirements
- Must be over 18 years of age
- successfully pass a pre-employment background check and drug screening
- highschool diploma/GED or equivalent
- at least 1 year of customer service experience
- hospitality, luxury retail, or fine dining experience is preferred
- polished and professional appearance and demeanor
- proactive customer service approach
Job Qualifications
- Highschool diploma/GED or equivalent
- at least 1 year of customer service experience
- hospitality, luxury retail, or fine dining experience is preferred
- hospitality management college students or recent graduates are highly desired
- polished and professional appearance and demeanor
- upbeat and positive team player attitude
- strong judgment and solutions-oriented
- proactive customer service approach
Job Duties
- Represent Action Property Management and the association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
- maintain the appearance of the front desk area, lobby, and main elevators
- monitor lobby activity and maintain access control
- provide concierge services
- complete daily activity report
- answer and direct incoming phone calls
- receive and distribute resident parcels
- address resident and guest concerns and questions
- demonstrate a strong understanding of the association's governing documents
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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