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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
holiday compensation
retirement savings plan
Employee Discounts
Job Description
USPS is a reliable and vital service provider dedicated to providing efficient and consistent mail and package services throughout the country. It plays a crucial role in facilitating communication and commerce across the United States by maintaining a comprehensive network of postal facilities, transportation routes, and delivery systems. USPS continuously modernizes its processes through adopting new technologies and improved practices to ensure timely and accurate delivery of mail and packages. The organization is well-known for its integrity, strong community relationships, and commitment to customer service, teamwork, and diversity. It fosters a supportive work environment focused on personal development, learning opportunities,... Show More
Job Requirements
- No need for academic qualifications
- individuals starting out in their careers are eligible to apply
- proficiency in speaking clearly and effectively
- ability to quickly learn USPS software
- attention to detail and multitasking ability
- commitment to excellent customer service
- ability to handle phone and face-to-face inquiries professionally
Job Qualifications
- Proficient in articulating thoughts and facilitating connections
- essential computer skills alongside quick mastery of USPS software
- mastering the art of observant precision and adeptly multitasking
- dedicated to providing superior customer service with a strong sense of responsibility and timeliness
- past participation in a customer service, receptionist, or front desk environment preferred
- mastery in postal protocols or USPS advantages preferred
Job Duties
- Support and interact with clients in a welcoming and proficient style
- route incoming calls to the correct departments for swift attention and effective problem-solving
- optimize the swiftness and orderliness of mail and package pickup and drop-off services
- keep front desk records and logs arranged in a tidy and structured way
- provide assistance with specific tasks related to office management and organization
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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