Front Desk Associate (8 Hour + Part-Time Floater) - The Infinity
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Flexible
Day Shifts
Benefits
Comprehensive health benefits
Dental Insurance
Vision Insurance
Pet insurance
401(k) with Company Match
life and disability support
paid time off including vacation and sick leave
Job Description
Action Property Management is a distinguished leader in the homeowner's association (HOA) management industry with a remarkable legacy spanning over four decades. Founded in 1984, the company began with a single client and a clear vision to raise the standard of ethical and professional practices within the HOA sector. Today, it stands as the largest privately owned HOA management company in the Western United States, proudly serving over 300 communities through its nine strategically located offices. The company attributes its success to a team of nearly 900 dedicated professionals who are passionate about helping homeowners thrive and fostering a sense... Show More
Job Requirements
- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
- high school diploma or GED equivalent
- at least 6 months of customer service experience
- hospitality, luxury retail or fine dining experience preferred
- polished and professional appearance and demeanor
- upbeat and positive team player attitude
- strong judgment and solutions-oriented
- proactive customer service approach
Job Qualifications
- High school diploma or GED equivalent
- at least 6 months of customer service experience
- hospitality, luxury retail or fine dining experience is preferred
- hospitality management college students or recent graduates are highly desired
- polished and professional appearance and demeanor
- upbeat and positive team player attitude
- strong judgment and solutions-oriented
- proactive customer service approach
Job Duties
- Represent Action Property Management and the association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
- maintain the appearance of the front desk area, lobby, and main elevators
- monitor lobby activity and maintain access control
- provide concierge services
- complete daily activity report
- answer and direct incoming phone calls
- receive and distribute resident parcels
- address resident and guest concerns and questions
- demonstrate strong understanding of the association's governing documents
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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