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Front Desk Associate (8 Hour Part-Time)- Daniel Burnham Court
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $23.00 - $25.00
Work Schedule
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with Company Match
Life insurance
Disability insurance
Paid Time Off
Job Description
Action Property Management is a highly reputable and long-standing company with a legacy spanning four decades. Established in 1984, it started with just a single client and a compelling vision to raise the ethical and professional standards within the homeowner's association (HOA) management industry. Over the years, the company has grown to become the largest privately-owned HOA management firm in the western United States. With over 300 communities served across nine offices, Action Property Management employs nearly 900 dedicated professionals who are passionate about their work and committed to enhancing the lives of homeowners, helping them thrive and enjoy living... Show More
Job Requirements
- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
- High school diploma or GED equivalent
- At least 1 year of customer service experience
- Hospitality, luxury retail or fine dining experience is preferred
- Polished and professional appearance and demeanor
Job Qualifications
- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
- High school diploma or GED equivalent
- At least 1 year of customer service experience
- Hospitality, luxury retail or fine dining experience is preferred
- Hospitality management college students or recent graduates are highly desired
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
Job Duties
- Represent Action Property Management and the association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
- Maintain the appearance of the front desk area, lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Complete daily activity report
- Answer and direct incoming phone calls
- Receive and distribute resident parcels
- Address resident and guest concerns and questions
- Demonstrate strong understanding of the association's governing documents
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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