
Front Desk Associate (8 Hour Part-Time)- Daniel Burnham Court
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $23.00 - $25.00
Work Schedule
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with Company Match
Life insurance
Disability insurance
Paid Time Off
Job Description
Action Property Management is a highly reputable and long-standing company with a legacy spanning four decades. Established in 1984, it started with just a single client and a compelling vision to raise the ethical and professional standards within the homeowner's association (HOA) management industry. Over the years, the company has grown to become the largest privately-owned HOA management firm in the western United States. With over 300 communities served across nine offices, Action Property Management employs nearly 900 dedicated professionals who are passionate about their work and committed to enhancing the lives of homeowners, helping them thrive and enjoy living in their communities. The organization's foundation is built on core values such as integrity, excellence, innovation, and genuine care for people, which remain central to its operations and culture.
The role of Front Desk Associate at the Daniel Burnham Court location in San Francisco is an essential part-time position designed for individuals who are highly customer-oriented and enjoy working in a fast-paced environment. This role involves delivering exceptional five-star customer service while representing both Action Property Management and the homeowners' association. Candidates will be responsible for maintaining a clean and welcoming front desk area, managing the lobby and elevator access, and providing concierge services to residents and guests. The Front Desk Associate will also handle phone inquiries, parcel deliveries, and address any questions or concerns from residents, ensuring their satisfaction and fostering a positive community atmosphere. This position offers a competitive wage of $23.00 to $25.00 per hour, depending on experience, and features a schedule primarily on Mondays from 2:00 PM to 10:30 PM with additional shifts as needed, as well as Saturday shifts from 6:00 AM to 2:30 PM.
Working at Action Property Management means joining a company that values your growth and development. The company offers comprehensive benefits including medical, dental, and vision insurance, pet insurance, a 401(k) plan with company match, life and disability insurance for eligible employees, and generous paid time off including vacation and sick leave. The organization prioritizes investing in technology, training, and tools necessary for employees to excel in their roles. The culture here is one that emphasizes support, respect, and appreciation for every team member's contribution, making it a truly rewarding environment for anyone seeking a fulfilling career in property management. Action Property Management is also committed to equal employment opportunities and supports a drug-free workplace, fostering a diverse and inclusive work environment that considers qualified applicants with arrest and conviction records under local Fair Chance Ordinances. Joining the team means making a meaningful impact and helping build communities people are proud to call home.
The role of Front Desk Associate at the Daniel Burnham Court location in San Francisco is an essential part-time position designed for individuals who are highly customer-oriented and enjoy working in a fast-paced environment. This role involves delivering exceptional five-star customer service while representing both Action Property Management and the homeowners' association. Candidates will be responsible for maintaining a clean and welcoming front desk area, managing the lobby and elevator access, and providing concierge services to residents and guests. The Front Desk Associate will also handle phone inquiries, parcel deliveries, and address any questions or concerns from residents, ensuring their satisfaction and fostering a positive community atmosphere. This position offers a competitive wage of $23.00 to $25.00 per hour, depending on experience, and features a schedule primarily on Mondays from 2:00 PM to 10:30 PM with additional shifts as needed, as well as Saturday shifts from 6:00 AM to 2:30 PM.
Working at Action Property Management means joining a company that values your growth and development. The company offers comprehensive benefits including medical, dental, and vision insurance, pet insurance, a 401(k) plan with company match, life and disability insurance for eligible employees, and generous paid time off including vacation and sick leave. The organization prioritizes investing in technology, training, and tools necessary for employees to excel in their roles. The culture here is one that emphasizes support, respect, and appreciation for every team member's contribution, making it a truly rewarding environment for anyone seeking a fulfilling career in property management. Action Property Management is also committed to equal employment opportunities and supports a drug-free workplace, fostering a diverse and inclusive work environment that considers qualified applicants with arrest and conviction records under local Fair Chance Ordinances. Joining the team means making a meaningful impact and helping build communities people are proud to call home.
Job Requirements
- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
- High school diploma or GED equivalent
- At least 1 year of customer service experience
- Hospitality, luxury retail or fine dining experience is preferred
- Polished and professional appearance and demeanor
Job Qualifications
- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
- High school diploma or GED equivalent
- At least 1 year of customer service experience
- Hospitality, luxury retail or fine dining experience is preferred
- Hospitality management college students or recent graduates are highly desired
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
Job Duties
- Represent Action Property Management and the association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
- Maintain the appearance of the front desk area, lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Complete daily activity report
- Answer and direct incoming phone calls
- Receive and distribute resident parcels
- Address resident and guest concerns and questions
- Demonstrate strong understanding of the association's governing documents
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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