Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $20,300.36 - $23,097.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Complimentary membership
Guest privileges
Discounts on personal training
Discounts on mind and body programs
Discounts on aquatics programs
Discounts on kids programs
discounts on spa services
Discounts on apparel
employee referral gift
Continuing education credits
CEC reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Supplemental benefits
Group Life Insurance
401(k) retirement plan
Paid Time Off
Job Description
US Fitness is a renowned chain of fitness centers dedicated to promoting a healthy and active lifestyle among individuals in communities across the United States. Established with a mission to deliver exceptional fitness experiences, US Fitness offers state-of-the-art facilities, diverse workout programs, and a welcoming environment that motivates members to achieve their wellness goals. The company prides itself on fostering a community-centric atmosphere where fitness enthusiasts of all levels feel supported and inspired. With a broad range of amenities including personal training, group classes, aquatic programs, and luxury spa services, US Fitness stands out as a comprehensive fitness destination. They... Show More
Job Requirements
- High school diploma or GED preferred
- six months experience in a health club customer service or retail role preferred
- current CPR/AED certification required or must obtain within 60 days of employment
- ability to stand for long periods
- excellent communication skills
- ability to multitask
- basic computer proficiency
- professional appearance
- strong work ethic
- flexible availability including mornings evenings and weekends
Job Qualifications
- High school diploma or GED preferred
- six months experience in a health club customer service or retail role preferred
- current CPR/AED certification required or ability to obtain certification within 60 days of employment
- excellent verbal and nonverbal communication skills
- excellent listening skills
- strong work ethic that includes punctuality organization and attention to detail
- ability to maintain a friendly enthusiastic and positive attitude
- outwardly facing professional appearance to include a smile uniform and name tag
- confidence and desire to create new relationships quickly
- ability to quickly acquire and apply new knowledge and skills
- ability to multitask and work well under pressure
- basic computer skills including MS Office email and MS Windows
- familiarity with basic cash-handling procedures
Job Duties
- Deliver the ultimate fitness experience to every member every time
- provide the highest level of customer service to all members guests and visitors upon arrival
- professionally greet and check in members guests and visitors upon arrival and thank them as they leave
- stand for entire shift sustained periods of time
- actively recruit and retain members
- answer questions solve problems and refer comments and concerns appropriately
- answer phones field questions and route calls in keeping with front desk standards
- perform cash check and credit card transactions accurately
- schedule courts and program services for members
- maintain a clean and organized front desk and lobby area
- use online computer software for member check-ins updating member accounts as needed
- attend all scheduled meetings and trainings
- understand and follow employee standards of conduct and ethics
- understand and uphold club building facilities service program and emergency procedures
- assume other duties as assigned
- work morning evening and weekend shifts as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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