Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Weekend Shifts
Benefits
Free membership
Retail Discounts
Paid training
performance bonuses
Flexible Schedule
employee discount
Advancement opportunities
Job Description
Peak Kickboxing is a vibrant and community-focused fitness and martial arts studio located in Lakewood, CO. Known for its high-energy atmosphere and commitment to delivering a 5-star member experience, Peak Kickboxing offers dynamic kickboxing workouts designed to improve physical fitness, build confidence, and provide an enjoyable, supportive environment. The studio fosters a strong sense of community, encouraging members to not only achieve their fitness goals but also connect with like-minded individuals who value health and wellness. As a growing business, Peak Kickboxing prides itself on professional excellence, member engagement, and fostering a team-oriented culture where every staff member contributes to... Show More
Job Requirements
- High school diploma or equivalent
- 1+ year of relevant customer service or hospitality experience
- Strong communication skills
- Proficiency with POS and CRM software
- Ability to stand for long periods
- Ability to occasionally lift up to 25 lbs
- Availability for evenings and weekend shifts
- CPR/AED certification or willingness to obtain
Job Qualifications
- 1+ year customer service, hospitality, front desk, or retail experience
- Friendly, professional, and upbeat personality
- Confident communicator in person, phone, text, and email with clear, polished writing
- Tech-comfortable with POS systems, Google Workspace, and basic CRM workflows
- Organized, punctual, and reliable
- CPR/AED certified or willing to obtain
- Ability to thrive in a fast-paced, music-filled environment
Job Duties
- Greet every member by name and check in guests
- Lead studio tours and assist with new-member sign-ups
- Answer phones, texts, emails
- book intro sessions
- confirm appointments
- track leads in CRM
- Process payments, memberships, add-ons, and retail at POS with accuracy
- Support class starts with music, mic checks, and lighting
- maintain lobby cleanliness and reset between classes
- Assist with in-studio events, referral drives, and social media moments
- Open and close the studio per checklist
- uphold safety, brand standards, and studio policies
- Monitor KPIs such as show rates, conversions, and retention flags
- escalate member concerns proactively
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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