Front Desk Associate

Jacksonville, FL, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $13.00 - $24.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401K with company match

company provided life insurance

Tuition Assistance

Paid Time Off

paid holiday time

Travel Discounts

Job Description

OTO Development is a leading hotel development and management company known for its excellence in operating upscale select service, extended stay, and lifestyle hotels across key markets in the United States. Recognized as a multiple-time Developer of the Year by major brand partners, OTO Development distinguishes itself through operational excellence, exceptional guest services, strong community engagement, and outstanding performance in sales, marketing, and revenue management. This reputation serves as a foundation for its continued growth and success in the hospitality industry, making it a desirable employer for individuals passionate about delivering outstanding guest experiences.

OTO Development emphasizes creating a welcoming, cus... Show More

Job Requirements

You love working with people and will go above and beyond for each guests' needs
You work well with others and enjoy being part of a team
You have excellent oral, written, and interpersonal communication skills
You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
Comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods
Little to no travel outside the property and surrounding area

Job Qualifications

Excellent oral communication skills
Strong written communication skills
Exceptional interpersonal skills
Ability to work effectively within a team
Problem solving and solution finding aptitude

Job Duties

Assist guests in the check-in and check-out procedure
Work proficiently on the hotel's electronic reservation system
Handle all financial transactions including credit card and cash securely and accurately
Anticipate guests' needs and maximize the guest experience
Collaborate with team members to foster a hospitable, customer-focused environment

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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