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Action Property Management logo

Front Desk Associate (24 Hour Part-Time) - One Rincon Hill

Job Overview

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Employment Type

Temporary
Part-time
Hourly
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Compensation

Hourly
Range $25.00 - $26.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Comprehensive health benefits
Paid Time Off
Employee Discounts
On-going training
Career growth opportunities
Values driven company culture

Job Description

Action Property Management is a distinguished leader in the homeowner's association management industry, boasting a rich history spanning over 40 years. Established in 1984, the company began with a single client and a clear vision to enhance the standards of ethics and professionalism within the HOA sector. Today, Action Property Management has grown into the largest privately owned HOA management firm in the Western United States, managing over 300 communities across nine office locations. This impressive growth is supported by a passionate workforce of approximately 900 dedicated team members who are committed to helping homeowners thrive and fostering a sense... Show More

Job Requirements

  • Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
  • Minimum of a high school diploma or equivalent
  • At least 6 months of customer service experience
  • Hospitality, luxury retail or fine dining experience preferred
  • Hospitality management college students or recent graduates are highly desired
  • Polished and professional appearance and demeanor
  • Upbeat and positive team player attitude
  • Strong judgment and solutions-oriented
  • Proactive customer service approach

Job Qualifications

  • Minimum of a high school diploma or equivalent
  • At least 6 months of customer service experience
  • Hospitality, luxury retail or fine dining experience preferred
  • Hospitality management college students or recent graduates are highly desired
  • Polished and professional appearance and demeanor
  • Upbeat and positive team player attitude
  • Strong judgment and solutions-oriented
  • Proactive customer service approach

Job Duties

  • Represent Action Property Management and the association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
  • Maintain the appearance of the front desk area, lobby, and main elevators
  • Monitor lobby activity and maintain access control
  • Provide concierge services
  • Complete daily activity report
  • Answer and direct incoming phone calls
  • Receive and distribute resident parcels
  • Address resident and guest concerns and questions
  • Demonstrate strong understanding of the association's governing documents

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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