Front Desk Associate

Residence Inn by Marriott is part of the Marriott International family, a globally recognized leader in the hospitality industry. Dedicated to providing exceptional long-stay accommodations, Residence Inn offers spacious suites equipped with full kitchens, enabling guests to enjoy the comforts of home while traveling for business or leisure. As a renowned hotel brand, Residence Inn emphasizes a customer-centric culture that prioritizes personalized service, teamwork, and the unique needs of long-stay guests. Marriott International is committed to fostering an inclusive and diverse workforce, ensuring equal opportunity employment, and creating a supportive environment where all associates can thrive and advance their careers.

This part-time position, located in Somerset, New Jersey, is for a Guest Experience Specialist at Residence Inn by Marriott. Hourly pay is set at $17.51, and while the role is non-management, it offers meaningful interaction and engagement with guests. The Guest Experience Specialist is more than just a front-desk representative; this role is designed to ensure guests have a memorable and seamless stay by taking ownership of their experience across the hotel. This position requires a "guest first" mindset and the ability to move throughout the property to address various operational needs and guest requests. The specialist acts as an ambassador, providing assistance such as checking guests in and out, delivering reports, serving quality meals, and sharing local highlights. Their efforts make each transaction part of the overall guest experience.

In addition to guest interaction, the Guest Experience Specialist must uphold high standards of professionalism in appearance, communication, and workplace conduct. Creating a safe working environment, following company policies, maintaining confidentiality, and protecting assets are essential responsibilities. Physical demands include standing, sitting, or walking for extended periods and performing tasks that involve moving, lifting, carrying, pushing, or pulling objects weighing up to 25 pounds. This role is ideal for those seeking flexible shifts with availability preferred on weekends and holidays. The position requires no prior experience or supervisory background, making it accessible for individuals looking to start a career in hospitality or gain customer service experience in a reputable company. As part of the Marriott International family, associates have access to a broad array of career development opportunities, training programs, and a supportive work culture that values diversity and inclusion. Joining this team means becoming a valued part of a global hospitality network dedicated to excellence and guest satisfaction.