Job Overview
Employment Type
Part-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
Sick Time
Holiday pay
Free Black Card Membership
401(k) retirement savings plan
term life insurance
Healthcare and dependent care flexible spending accounts
Tuition Reimbursement
Employee perks and discounts
Engaging team-building competitions and social events
Job Description
Planet Fitness is a leading fitness franchisor and operator with over 2,000 clubs across the United States, dedicated to providing a high-quality fitness experience in a welcoming and judgement-free environment. As one of the largest and fastest-growing fitness center chains in the country, Planet Fitness is known for its commitment to fostering a positive and supportive culture that enhances the health and wellbeing of the communities it serves. The company prides itself on delivering an exceptional member experience, where every individual feels they belong and can pursue their fitness goals without fear of judgement. Joining the Planet Fitness family means... Show More
Job Requirements
- 6-12 months of experience in a customer service environment preferred
- must be 18 years of age or older
- willing to become CPR/AED certified
- basic computer proficiency
- continual standing and moving during shift
- continual communication in person or on the phone
- ability to lift up to 75 pounds
- ability to handle toxic chemicals safely
- frequent cleaning and sanitizing
- ability to bend and twist to accomplish tasks
Job Qualifications
- 6-12 months of experience in a customer service environment preferred
- must be 18 years of age or older
- willing to become CPR/AED certified (training provided)
- basic computer proficiency
Job Duties
- Greet members/guests as they enter and exit the club
- assist with questions or concerns during check-in
- promote the Judgement Free Zone by connecting with members and offering assistance
- resolve member concerns and escalate to a manager as needed
- answer phones and assist callers with inquiries
- perform membership transactions including sign-ups, updates, cancellations, and transfers
- conduct prospective member calls and tours
- execute retail transactions and drive sales goals
- clean and sanitize exercise equipment, spa amenities, and communal spaces
- ensure restrooms are clean, stocked, and clutter-free
- perform comprehensive club area walks to fix safety and cleanliness issues
- address maintenance and facility concerns promptly
Job Location
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