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Job Overview
Employment Type
Full-time
Part-time
Benefits
competitive hourly wage
commission on product sales
Opportunity for growth
Employee Discounts
hands-on experience
Job Description
True Massage & Bodywork is a distinguished medical spa located in north Florida, specializing in pre and post-operative care as well as non-invasive wellness services tailored for women recovering from cosmetic surgery. The spa prides itself on delivering exceptional support through specialized treatments like lymphatic drainage and body cavitation, designed to accelerate the healing process and enhance the overall well-being of its clients. With a commitment to education and empowerment, True Massage & Bodywork not only offers top-tier therapeutic services but also ensures that every client is well-informed on how to nurture their bodies during the critical post-surgery recovery period.... Show More
Job Requirements
- Sales experience
- Strong organizational skills and ability to multitask
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and handle day-to-day operations efficiently
- Detail-oriented and proactive
- Passionate about wellness and helping people feel their best
Job Qualifications
- Sales experience
- Strong organizational skills
- Ability to multitask
- Experience with scheduling software
- Excellent communication and customer service skills
- Social media management experience
- Ability to work in a fast-paced environment
- Project management or light administrative experience
- Detail-oriented and proactive
- Passionate about wellness and customer service
Job Duties
- Greet and welcome clients, ensuring a warm and professional environment
- Answer phone calls, schedule appointments, confirm bookings, and manage lead inquiries
- Provide clients with detailed information on services, products, and packages
- Educate clients on the benefits of post-op treatments
- Upsell spa services, packages, and memberships
- Handle product recommendations and receive commissions on products and packages sold
- Maintain cleanliness of reception area and treatment rooms
- Assist in flipping treatment rooms between clients
- Restock supplies and ensure a well-maintained environment
- Handle day-to-day administrative tasks such as filing, inventory management, and restocking
- Follow and update standard operating procedures
- Create and post content for social media platforms to promote services and engage potential clients
- Make outbound calls to follow up on leads and ensure excellent customer follow-up
- Assist with light project management tasks such as organizing meetings, photoshoots, or rollout of new services
- Monitor and restock products and spa supplies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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