Front Desk Associate

True Massage & Bodywork is a distinguished medical spa located in north Florida, specializing in pre and post-operative care as well as non-invasive wellness services tailored for women recovering from cosmetic surgery. The spa prides itself on delivering exceptional support through specialized treatments like lymphatic drainage and body cavitation, designed to accelerate the healing process and enhance the overall well-being of its clients. With a commitment to education and empowerment, True Massage & Bodywork not only offers top-tier therapeutic services but also ensures that every client is well-informed on how to nurture their bodies during the critical post-surgery recovery period. The spa takes great pride in maintaining a welcoming, professional atmosphere that emphasizes customer service excellence and professionalism in all aspects of its operation.

The Front Desk Associate role at True Massage & Bodywork is an exciting opportunity for an individual who is personable, organized, and proactive. This part-time position serves as the first point of contact for all clients, meaning that the associate plays a crucial role in setting the tone of the client experience from the moment they enter the spa. Beyond typical front desk duties such as greeting guests, managing appointment schedules, and handling lead inquiries, the role's responsibilities extend to light sales, social media management, and supporting the day-to-day operations within the spa environment. This makes the position both dynamic and multifaceted, ideally suited for someone who enjoys working in a fast-paced setting and has a passion for wellness and exceptional customer service.

The position offers an excellent chance for growth, with the potential to transition into a full-time role within a year based on performance and business needs. Employees in this role benefit from competitive hourly wages supplemented by commission opportunities on product and package sales, fostering a rewarding environment for motivated sales professionals. Furthermore, True Massage & Bodywork provides hands-on experience in a growing spa setting, offering exposure to an array of modern wellness techniques and treatments including lymphatic facials, guasha, skincare, laser lipolysis, radiofrequency, microneedling, and comprehensive post-operative care. The Front Desk Associate will also assist with social media content creation and online engagement, playing a vital role in promoting the spa’s services and enhancing its digital presence.

Beyond typical administrative duties, the associate supports inventory management, maintains cleanliness, assists with spa room turnovers, and participates in light project management tasks such as organizing events and photoshoots. This blend of customer service, sales, and operational duties ensures a well-rounded role that is both challenging and rewarding. Candidates passionate about wellness and eager to grow their careers in a supportive, client-centered environment will find this position a perfect match. Overall, True Massage & Bodywork seeks an energetic and detail-oriented individual who can deliver outstanding service while contributing positively to the team and the spa’s mission to help clients look and feel their absolute best.