Front Desk Associate

Job Overview

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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
friendly work environment
flexible scheduling

Job Description

Our company is a premier organization dedicated to providing top-notch baseball and softball training and recreational services. As a leader in sports development, we pride ourselves on fostering a friendly and professional environment that encourages growth, teamwork, and excellence within the community. Our facilities are equipped with state-of-the-art amenities to support athletes of all skill levels, from beginners to advanced players, ensuring an enjoyable and educational experience for everyone involved. We maintain a commitment to continuous improvement and innovation in our programs and services, making us a trusted name in the sports training industry. Our team is composed of passionate professionals who share a common goal of inspiring and supporting athletes to reach their highest potential.\n\nWe are currently seeking enthusiastic, energetic, and creative Front Desk Associates to become a vital part of our team. This role is critical as the Associate will be the face of our facility, greeting everyone with a warm and professional demeanor while providing excellent customer service. The Front Desk Associate will handle various responsibilities, including answering phone calls, scheduling lessons, responding to inquiries, giving directions, managing retail inventory, selling concessions, and effectively controlling traffic flow within the facility. The ideal candidate will have a professional appearance, demonstrate strong organizational skills, and possess clear and effective communication abilities. This position offers an exciting opportunity to work in a dynamic and fast-paced environment where you can make a positive impact on both staff and visitors. Employment type is full-time, and the company offers a competitive salary commensurate with experience. Joining our team means being part of a supportive community dedicated to sports and customer satisfaction, where each day presents new challenges and opportunities to learn and grow.

Job Requirements

  • Reliable
  • Professional
  • Computer literate
  • Energetic
  • Friendly
  • Knowledge and passion for baseball and softball preferred
  • Friendly and vibrant personality
  • Outgoing
  • Effective communication skills in person, via email, and via phone
  • Proficiency using Microsoft Office Suite preferred
  • Positive mindset and attitude

Job Qualifications

  • Reliable and professional
  • Energetic and friendly
  • Knowledge and passion for baseball and softball preferred
  • Friendly, vibrant, and outgoing personality
  • Effective communication skills in person, via email, and via phone
  • Proficiency in using Microsoft Office Suite preferred
  • Positive mindset and attitude

Job Duties

  • Professionally greet all individuals entering the building providing the highest level of customer service
  • Answer questions, provide direction, and alert staff when someone is there to meet them
  • Provide tours of the facility as requested
  • Answer and manage incoming inquiries and document the follow up/resolution in the customer inquiry log
  • Accept and distribute deliveries and mail
  • Maintain reception and restroom area, keeping it clean, and free of clutter
  • Maintain Program, Staff, and Facility schedule including facility programs, Powered-By training, mobile league development fall/spring, camps, mobile training, clinics, etc.
  • Partner with the Manager on all apparel/uniform/equipment offerings and orders via approved vendors
  • Manage the Retail area by receiving new products into the system, merchandising the retail area, and conducting/reporting weekly and monthly inventory counts to the finance team
  • Performs other related duties as necessary or assigned

Job Criteria

Experience

Entry Level (1-2 years)


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