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Front Desk Assistant Manager OEM

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Aimbridge Hospitality is a leading global leader in the hospitality industry, committed to creating unforgettable guest experiences across its diverse portfolio of hotels and resorts. With a strong emphasis on innovation, customer service, and operational excellence, Aimbridge Hospitality is renowned for its dynamic approach to hotel management and a dedicated focus on both guest satisfaction and employee growth. As part of its commitment to excellence, Aimbridge offers a collaborative and inclusive work environment that fosters professional development and rewards dedication. The company’s extensive reach and influence in the hospitality sector provide employees with broad opportunities for career advancement and personal... Show More

Job Requirements

  • 2-year college degree with relevant experience
  • 3-5 years of experience in hotel or related field
  • supervisory experience preferred
  • ability to handle high-pressure situations calmly
  • compliance with necessary certifications like Food Handlers and CPR
  • strong customer service skills
  • proficiency in front desk technology

Job Qualifications

  • 2-year college degree with 3 or more years of related experience or a 4-year college degree with at least 1 year of related experience
  • 3-5 years of progressive experience in hotel or related field preferably with supervisory experience
  • effective in handling stressful and high-pressure situations with composure
  • compliance with certification requirements such as Food Handlers, Alcohol Awareness, CPR, and First Aid

Job Duties

  • Greet guests with warmth and professionalism
  • motivate and coach front desk staff
  • resolve guest concerns efficiently
  • manage room revenue and occupancy strategies
  • oversee front desk operations and ensure smooth workflow
  • maintain high standards of customer service
  • utilize technology for front desk management

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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