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Front Desk Assistant

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Salary
Range $30,000.00 - $40,000.00
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Work Schedule

Standard Hours
Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Disability insurance
Life insurance
flexible spending accounts
401k retirement plan with company match
Paid Time Off
Paid holidays

Job Description

BayCare Clinic is a well-established and highly respected medical group based in Green Bay, Wisconsin, known for its commitment to providing superior specialty medical services to its patients. As a physician-owned entity, BayCare Clinic operates with a focus on delivering excellence in 19 different medical specialties. It has strong affiliations with Aurora BayCare Medical Center, a 167-bed hospital, which provides an excellent built-in referral network that benefits its physicians and patients alike. BayCare Clinic’s unique position as both an independent practice and a partner with a major hospital allows it to maintain clinical autonomy while ensuring financial stability, creating a... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Experience in lieu of education will be considered
  • Additional training or coursework in office administration or customer service is preferred
  • Considerable related experience strongly desired
  • Strong working knowledge of MS Office is necessary
  • Knowledge of other applicable computer software applications and office equipment is also preferred
  • Must demonstrate effective organizational skills, including the ability to handle multiple tasks with accuracy and attention to detail
  • Ability to work independently and as part of a team
  • Strong customer service and interpersonal skills are a must

Job Qualifications

  • High school diploma or equivalent preferred
  • Additional training or coursework in office administration or customer service is preferred
  • Considerable related experience strongly desired
  • Strong working knowledge of MS Office is necessary
  • Knowledge of other applicable computer software applications and office equipment is also preferred
  • Must demonstrate effective organizational skills, including the ability to handle multiple tasks with accuracy and attention to detail
  • Ability to work independently and as part of a team
  • Strong customer service and interpersonal skills are a must

Job Duties

  • Greet, check in, and direct guests of Corporate Headquarters in a welcoming manner
  • Maintains security by following procedures and monitoring visitor access
  • Demonstrates effective, helpful and positive internal and external customer relations
  • Answers incoming telephone calls promptly, professionally, and courteously, transferring when and where appropriate, and taking messages when necessary
  • Sorts and distributes the mail and deliveries
  • Effectively utilizes a variety of office equipment
  • Provides administrative support to various Corporate Headquarters departments
  • Monitors kitchen and office supply inventory, ordering additional stock as necessary
  • Demonstrates effective listening and problem-solving skills in an effort to resolve issues
  • Accepts and processes patient payments in accordance with established procedures
  • Other duties may be assigned as necessary to meet the needs of the organization
  • Respects and maintains confidentiality
  • Works in a safe, compliant and ethical manner at all times

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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